Online travel agencies report

AI visibility and ranking report

Grid of the top 10 online travel agencies brands in India ranked by AI visibility: 01 Air India, 02 ixigo, 03 IndiGo, 04 MakeMyTrip, 05 Yatra, 06 HappyFares, 07 Goibibo, 08 Cleartrip, 09 DGCA, 10 Booking.com.
The 10 brands AI answer engines named most often for online travel agencies in India, ranked by visibility score across 25 buyer questions and 375 citations. Full rankings, the scoring method and the sources behind every answer follow below.
Industry
Travel & hospitality
Sub-industry
Online travel agencies
Country
India
Published
Q3-CY26
Categories
5
Questions
25
Citations
375
Domains
195

Disclaimer: This is original research data created using AI simulations, so treat it as an opinion piece rather than a statement of fact. AI models can make mistakes, and the figures here reflect what engines returned on the run date. Do your own research before you make any decision based on it.

Executive summary

This report asked 25 questions an Indian traveller would ask an AI engine about travel booking apps, from choosing an app to fees, refunds, scams and holiday packages. The answers produced 375 citations from 195 domains and named 72 organizations.

Air India, an airline, leads on 28.0, ahead of ixigo on 18.4 and IndiGo on 15.2. MakeMyTrip, which also owns Goibibo and redBus, is fourth on 13.6 and first on only one question. Online travel agents top 11 of the 25 questions.

The sharper finding sits in the sources. HappyFares, a ticket seller founded in 2024, supplies 27 citations and tops three questions, mostly through its own pages. App store listings supply 33 citations. Indian government sites supply eight, even on refunds and scams.

Top 10 brands by AI visibility score

#BrandTypeVisibilityShare
1Air IndiaIndian airline28.0%
2ixigoOnline travel agent18.4%
3IndiGoIndian airline15.2%
4MakeMyTripOnline travel agent13.6%
5YatraOnline travel agent12.0%
6HappyFaresOnline travel agent12.0%
7GoibiboOnline travel agent10.4%
8CleartripOnline travel agent10.4%
9DGCAAviation regulator8.0%
10Booking.comOnline travel agent7.2%

Visibility score method: each question ranks five entities. Rank one earns 1.00 point, rank two 0.80, down to 0.20 for rank five. Scores are totalled across 25 questions and divided by 25. Every entity named is ranked, whatever its type.

Type shows what kind of organization each entity is. AI engines name airlines, banks, insurers, coupon sites, security software firms and regulators alongside travel apps. All of them are ranked here, because all of them take up space in the answer.

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Top 25 cited domains

These 25 domains are the most cited across all 25 questions. The full run produced 375 citations from 195 unique domains, so this table shows the head of a long tail that reaches well beyond the names listed here.

#DomainCitationsShareCitation volume
1happyfares.in277.2%
2play.google.com205.3%
3quora.com174.5%
4apps.apple.com133.5%
5airindia.com102.7%
6goindigo.in71.9%
7yatra.com71.9%
8goibibo.com61.6%
9ixigo.com61.6%
10easemytrip.com51.3%
11grabon.in51.3%
12makemytrip.com51.3%
13newsonair.gov.in51.3%
14skyscanner.co.in51.3%
15akbartravels.com41.1%
16cleartrip.com41.1%
17outlooktraveller.com41.1%
18phishbowl.in41.1%
19thomascook.in41.1%
20indianeagle.com30.8%
21stayvista.com30.8%
22tribuneindia.com30.8%
23tripadvisor.com30.8%
24zingbus.com30.8%
25acko.com20.5%
Get the citation data for your own domain set. GetXEO is the number one tool for AEO, GEO and SEO, built to get your brand named and cited in answers buyers already trust. Ask for the full data.

Categories and why we chose them

We chose five categories that cover how people use a travel app, from choosing one and paying less to getting a refund, staying safe and booking a whole trip. Each one drives real search demand and forces AI engines to name specific brands.

#Category nameReason for selection
1Choosing a travel appMost travellers use one or two booking apps for everything, so the first choice matters for years. These answers show whether engines name the big travel apps, specialist rail and bus apps, or the app stores and blogs that list them.
2Fees, deals and offersConvenience fees, bank offers and coupons decide the final price as much as the fare itself. These questions carry direct commercial value and test whether engines send people to the apps, the banks, the airlines or the coupon sites that earn on each sale.
3Cancellations and refundsRefunds are where trust in a travel app is won or lost, and new DGCA rules changed them in 2026. This category tests whether engines cite the rule, the airline, or the app that actually took the customer's money.
4Trust and safetyFake booking sites and customer care scams cost Indian travellers money every year. These questions test whether engines point people to official warnings and genuine apps, or to security vendors and blogs, when someone asks if a booking is safe.
5Packages, trips and extrasHoliday packages, travel insurance and outstation cabs are where travel apps earn beyond the ticket. These questions show whether engines give that business to the big apps or to tour operators, insurers and specialist cab companies.

Category 1 of 5

Choosing a travel app

Five questions about choosing a travel app: the best booking app in India, MakeMyTrip against Goibibo, the best app for cheap flights, the best app for bus tickets, and the best app for train tickets.

Top 5 brands

#BrandTypeVisibilityShare
1ixigoOnline travel agent44.0%
2MakeMyTripOnline travel agent36.0%
3GoibiboOnline travel agent28.0%
4redBusBus booking app20.0%
5IRCTCRail ticketing PSU20.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1play.google.com1418.7%
2apps.apple.com912.0%
3quora.com68.0%
4happyfares.in45.3%
5ixigo.com34.0%
6cleartrip.com22.7%
7easemytrip.com22.7%
8goibibo.com22.7%
9makemytrip.com22.7%
10skyscanner.co.in22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
1.1Which is the best travel booking app in India?
  • ixigo
  • MakeMyTrip
  • Goibibo
  • Yatra
  • Cleartrip
  • ixigo.com
  • decentro.tech
  • play.google.com
  • apps.apple.com
  • stayvista.com
1.2MakeMyTrip or Goibibo, which is better?
  • MakeMyTrip
  • Goibibo
  • Cleartrip
  • ibibo Group
  • Similarweb
  • quora.com
  • thisvsthat.io
  • manikarthik.com
  • xplro.com
  • travekia.com
1.3Which app is best for booking cheap flights in India?
  • ixigo
  • Skyscanner
  • IndiGo
  • EaseMyTrip
  • Google Flights
  • ixigo.com
  • play.google.com
  • goindigo.in
  • happyfares.in
  • skyscanner.co.in
1.4Which app is best for booking bus tickets in India?
  • redBus
  • AbhiBus
  • zingbus
  • TGSRTC
  • MSRTC
  • redbus.in
  • abhibus.com
  • play.google.com
  • apps.apple.com
  • zingbus.com
1.5Which app is best for booking train tickets in India?
  • IRCTC
  • RailYatri
  • ConfirmTkt
  • RailOne
  • ixigo
  • apps.apple.com
  • confirmtkt.com
  • play.google.com
  • railyatri.in
  • play.google.com

Question 1.1

Which is the best travel booking app in India?

ixigo leads the question on the best travel app, and its home page is the first source. MakeMyTrip, Goibibo, Yatra and Cleartrip follow. Three of the fifteen sources are app store listings, and HappyFares, a ticket seller, supplies two.

Top 5 brands named

  1. Rank 1ixigo
  2. Rank 2MakeMyTrip
  3. Rank 3Goibibo
  4. Rank 4Yatra
  5. Rank 5Cleartrip

Top 15 citations

#Citation domainCitation URLActual page
1ixigo.comhttps://www.ixigo.com/Click here
2decentro.techhttps://decentro.tech/blog/best-travelling-apps/Click here
3play.google.comhttps://play.google.com/store/apps/details?id=com.goibibo&hl=enClick here
4apps.apple.comhttps://apps.apple.com/in/app/makemytrip-flight-hotel-bus/id530488359Click here
5stayvista.comhttps://www.stayvista.com/blog/best-travel-apps-for-planning-trips-in-india/Click here
6happyfares.inhttps://www.happyfares.in/best-flight-booking-app-indiaClick here
7apps.apple.comhttps://apps.apple.com/in/app/ixigo-flight-hotel-booking/id418128294Click here
8yatra.comhttps://www.yatra.com/Click here
9cleartrip.comhttps://www.cleartrip.com/Click here
10tripcabinet.comhttps://tripcabinet.com/blog/best-travel-apps-india-international-2026Click here
11travelfika.comhttps://www.travelfika.com/blogs/best-travel-apps-in-indiaClick here
12indiaremarks.comhttps://www.indiaremarks.com/best-travel-apps-for-india/Click here
13happyfares.inhttps://www.happyfares.in/blog/best-flight-booking-apps-india-2026/Click here
14quora.comhttps://www.quora.com/Which-is-the-best-travel-website-in-IndiaClick here
15wanderingjunkie.comhttps://wanderingjunkie.com/best-travel-booking-websites-in-india/Click here

Question 1.2

MakeMyTrip or Goibibo, which is better?

MakeMyTrip edges Goibibo on the question that names both, though MakeMyTrip has owned Goibibo since 2017. Cleartrip and ibibo Group follow, and Similarweb, a web analytics firm, fills fifth place. Quora supplies four of the fifteen sources.

Top 5 brands named

  1. Rank 1MakeMyTrip
  2. Rank 2Goibibo
  3. Rank 3Cleartrip
  4. Rank 4ibibo Group
  5. Rank 5Similarweb

Top 15 citations

#Citation domainCitation URLActual page
1quora.comhttps://www.quora.com/What-are-the-differences-between-Goibibo-and-MakeMyTrip-Which-one-is-the-best-option-for-booking-a-flight-ticketClick here
2thisvsthat.iohttps://thisvsthat.io/goibibo-vs-makemytripClick here
3manikarthik.comhttps://manikarthik.com/blog/makemytrip-vs-goibibo/Click here
4xplro.comhttps://xplro.com/makemytrip-vs-goibibo-a-comprehensive-comparison/Click here
5travekia.comhttps://travekia.com/blogs/publications/makemytrip-or-goibibo-which-is-best-for-your-next-hotel-booking-id462d807o666s21deb2c992Click here
6saashub.comhttps://www.saashub.com/compare-makemytrip-vs-goibiboClick here
7trustpiple.comhttps://www.trustpiple.com/blog/makemytrip-vs-goibibo-vs-cleartripClick here
8quora.comhttps://www.quora.com/What-are-the-pros-and-cons-of-Goibibo-and-Makemytrip-Which-one-is-better-and-why-Are-there-any-other-sites-that-are-better-than-them-bothClick here
9quora.comhttps://www.quora.com/Which-is-better-for-booking-flight-tickets-Goibibo-or-MakeMyTripClick here
10quora.comhttps://www.quora.com/Which-one-is-good-to-book-the-ticket-GOIBIBO-or-MakeMyTrip-or-ClearTripClick here
11similarweb.comhttps://www.similarweb.com/website/goibibo.com/vs/makemytrip.com/Click here
12en.wikipedia.orghttps://en.wikipedia.org/wiki/MakeMyTripClick here
13scribd.comhttps://www.scribd.com/document/543518302/GOIBIBO-VS-MAKE-MY-TRIClick here
14travellerscoop.comhttps://travellerscoop.com/makemytrip-vs-goibibo-better-deals/Click here
15digest.iimb.ac.inhttps://digest.iimb.ac.in/2022/02/makemytrip-and-goibibo-merger-minimum-people-disruption-for-maximum-customer-advantage/Click here

Question 1.3

Which app is best for booking cheap flights in India?

ixigo leads on cheap flights, and its flights page is the first source. Skyscanner and IndiGo, the only airline named, follow, with EaseMyTrip and Google Flights behind. MakeMyTrip, Cleartrip and Goibibo pages appear as sources but are not ranked.

Top 5 brands named

  1. Rank 1ixigo
  2. Rank 2Skyscanner
  3. Rank 3IndiGo
  4. Rank 4EaseMyTrip
  5. Rank 5Google Flights

Top 15 citations

#Citation domainCitation URLActual page
1ixigo.comhttps://www.ixigo.com/flightsClick here
2play.google.comhttps://play.google.com/store/apps/details?id=com.ixigo&hl=en_INClick here
3goindigo.inhttps://www.goindigo.in/flightsClick here
4happyfares.inhttps://www.happyfares.in/blog/cheapest-flight-booking-apps-india/Click here
5skyscanner.co.inhttps://www.skyscanner.co.in/flightsClick here
6happyfares.inhttps://www.happyfares.in/best-flight-booking-app-indiaClick here
7apps.apple.comhttps://apps.apple.com/in/app/ixigo-flight-hotel-booking/id418128294Click here
8easemytrip.comhttps://www.easemytrip.com/flights.htmlClick here
9skyscanner.co.inhttps://www.skyscanner.co.in/Click here
10google.comhttps://www.google.com/travel/flights?gl=IN&hl=enClick here
11makemytrip.comhttps://www.makemytrip.com/flights/Click here
12cleartrip.comhttps://www.cleartrip.com/flightsClick here
13goibibo.comhttps://www.goibibo.com/flights/Click here
14play.google.comhttps://play.google.com/store/apps/details?id=net.skyscanner.android.main&hl=enClick here
15quora.comhttps://www.quora.com/Which-is-the-best-app-for-booking-domestic-flights-in-India-which-provides-cheapest-best-ticket-ratesClick here

Question 1.4

Which app is best for booking bus tickets in India?

redBus leads on bus tickets, with AbhiBus second, and their home pages are the first two sources. zingbus, a bus operator, ranks third, and two state bus corporations, TGSRTC and MSRTC, rank through their own apps. Seven sources are app store listings.

Top 5 brands named

  1. Rank 1redBus
  2. Rank 2AbhiBus
  3. Rank 3zingbus
  4. Rank 4TGSRTC
  5. Rank 5MSRTC

Top 15 citations

#Citation domainCitation URLActual page
1redbus.inhttps://www.redbus.in/Click here
2abhibus.comhttps://www.abhibus.com/Click here
3play.google.comhttps://play.google.com/store/apps/details?id=in.redbus.android&hl=en_INClick here
4apps.apple.comhttps://apps.apple.com/in/app/abhibus-bus-ticket-booking-app/id778605614Click here
5zingbus.comhttps://www.zingbus.com/blog/best-bus-ticket-booking-apps-in-india/Click here
6play.google.comhttps://play.google.com/store/apps/details?id=com.app.abhibus&hl=enClick here
7play.google.comhttps://play.google.com/store/apps/details?id=com.zingbusbtoc.zingbus&hl=en_INClick here
8mobisoftinfotech.comhttps://mobisoftinfotech.com/resources/blog/top-bus-booking-apps-in-indiaClick here
9play.google.comhttps://play.google.com/store/apps/details?id=bus.tickets.intrcity&hl=en_INClick here
10play.google.comhttps://play.google.com/store/apps/details?id=com.app.tsrtc&hl=en_INClick here
11play.google.comhttps://play.google.com/store/apps/details?id=com.itms_consumer.msrtc.msrtc&hl=en_INClick here
12makemytrip.comhttps://www.makemytrip.com/bus-tickets/Click here
13goibibo.comhttps://www.goibibo.com/bus/Click here
14easemytrip.comhttps://www.easemytrip.com/bus/Click here
15grabon.inhttps://www.grabon.in/indulge/travel/best-bus-ticket-bookings-apps/Click here

Question 1.5

Which app is best for booking train tickets in India?

IRCTC leads on train tickets, ahead of RailYatri and ConfirmTkt. RailOne, the railway ministry's app launched in July 2025, ranks fourth. Reserved e-tickets are still sold through IRCTC, whichever app is used. Ten of the fifteen sources are app store listings.

Top 5 brands named

  1. Rank 1IRCTC
  2. Rank 2RailYatri
  3. Rank 3ConfirmTkt
  4. Rank 4RailOne
  5. Rank 5ixigo

Top 15 citations

#Citation domainCitation URLActual page
1apps.apple.comhttps://apps.apple.com/us/app/train-ticket-app-railyatri/id1052177547Click here
2confirmtkt.comhttps://www.confirmtkt.com/Click here
3play.google.comhttps://play.google.com/store/apps/details?id=cris.org.in.prs.ima&hl=en_INClick here
4railyatri.inhttps://www.railyatri.in/train-ticketClick here
5play.google.comhttps://play.google.com/store/apps/details?id=org.cris.aikyam&hl=en_INClick here
6play.google.comhttps://play.google.com/store/apps/details?id=com.ixigo.train.ixitrainClick here
7bharatvarshayatra.comhttps://www.bharatvarshayatra.com/best-train-booking-app-in-india/Click here
8apps.apple.comhttps://apps.apple.com/in/app/railone/id6473384334Click here
9ixigo.comhttps://www.ixigo.com/trainsClick here
10apps.apple.comhttps://apps.apple.com/us/app/confirmtkt-train-booking-app/id1037974704Click here
11play.google.comhttps://play.google.com/store/apps/details?id=com.confirmtkt.lite&hl=en_USClick here
12apps.apple.comhttps://apps.apple.com/app/id1386197253Click here
13apps.apple.comhttps://apps.apple.com/in/app/trainman-predict-waiting-pnr/id962054633Click here
14play.google.comhttps://play.google.com/store/apps/details?id=com.railyatri.in.mobile&hl=en-USClick here
15youtube.comhttps://www.youtube.com/watch?v=YUlZIkINX5kClick here
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Category 2 of 5

Fees, deals and offers

Five questions about fees and deals: which app has no convenience fee, the best credit card offers on travel, whether apps beat airline websites on price, where to find working coupons, and whether apps show different prices to different users.

Top 5 brands

#BrandTypeVisibilityShare
1HappyFaresOnline travel agent60.0%
2Air IndiaIndian airline40.0%
3ICICI BankBank20.0%
4GrabOnCoupon site20.0%
5EaseMyTripOnline travel agent16.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1happyfares.in1216.0%
2grabon.in45.3%
3quora.com45.3%
4airindia.com22.7%
5apps.apple.com22.7%
6bankbazaar.com22.7%
7cashkaro.com22.7%
8deccanherald.com22.7%
9medianama.com22.7%
10paisabazaar.com22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
2.1Which travel app has no convenience fee in India?
  • HappyFares
  • EaseMyTrip
  • Adani One
  • Tripozo
  • Niyo
  • happyfares.in
  • easemytrip.com
  • play.google.com
  • apps.apple.com
  • tripadvisor.in
2.2Which credit card gives the best offers on travel bookings in India?
  • ICICI Bank
  • Axis Bank
  • Air India
  • IDFC FIRST Bank
  • Kotak Mahindra Bank
  • bankbazaar.com
  • paisabazaar.com
  • wise.com
  • paisabazaar.com
  • yatra.com
2.3Is it cheaper to book flights on a travel app or on the airline website?
  • HappyFares
  • Air India
  • ixigo
  • HappyEasyGo
  • Amazon
  • quora.com
  • happyfares.in
  • happyfares.in
  • flyertalk.com
  • tripadvisor.com
2.4How do I find working coupon codes for travel apps in India?
  • GrabOn
  • CashKaro
  • Air India
  • CouponzGuru
  • Trip.com
  • cashkaro.com
  • grabon.in
  • grabon.in
  • cashkaro.com
  • happyfares.in
2.5Do travel apps show different prices to different users?
  • HappyFares
  • CCPA
  • Consumer Affairs Ministry
  • Skyscanner
  • ixigo
  • basicthinking.com
  • deccanherald.com
  • skyscanner.co.in
  • happyfares.in
  • medianama.com

Question 2.1

Which travel app has no convenience fee in India?

HappyFares leads on apps without convenience fees and supplies six of the fifteen sources, all its own pages. Its zero fee offer needs a promo code and covers domestic flights only. EaseMyTrip, Adani One, Tripozo and Niyo follow.

Top 5 brands named

  1. Rank 1HappyFares
  2. Rank 2EaseMyTrip
  3. Rank 3Adani One
  4. Rank 4Tripozo
  5. Rank 5Niyo

Top 15 citations

#Citation domainCitation URLActual page
1happyfares.inhttps://www.happyfares.in/blog/top-7-zero-convenience-fee-flight-booking-sites-india-2026/Click here
2easemytrip.comhttps://www.easemytrip.com/offers/no-convenience-fee.htmlClick here
3play.google.comhttps://play.google.com/store/apps/details?id=com.easemytrip.android&hl=en_INClick here
4apps.apple.comhttps://apps.apple.com/in/app/easemytrip-flight-hotel-bus/id1053030595Click here
5tripadvisor.inhttps://www.tripadvisor.in/ShowTopic-g1-i10702-k10902164-Travel_portal_without_Convenience_fees-Air_Travel.htmlClick here
6quora.comhttps://www.quora.com/Which-air-travel-portal-in-India-charges-the-least-service-convenience-fee-on-ticket-bookingsClick here
7adanione.comhttps://www.adanione.com/offers/flight-booking/zero-convenience-feeClick here
8goniyo.comhttps://goniyo.com/blog/book-your-first-flight-with-0-extra-chargesClick here
9tripozo.comhttps://www.tripozo.com/offers/Zero-Convenience-Fee-1003Click here
10happyfares.inhttps://www.happyfares.in/no-convenience-fee-flightsClick here
11happyfares.inhttps://www.happyfares.in/blog/zero-convenience-fee-flight-booking-happyfares/Click here
12happyfares.inhttps://www.happyfares.in/best-flight-booking-app-indiaClick here
13travanya.comhttps://www.travanya.com/deals/zero-convenience-fee/Click here
14happyfares.inhttps://www.happyfares.in/blog/zero-convenience-fee-flight-booking-guide-2026/Click here
15happyfares.inhttps://www.happyfares.in/blog/avoid-convenience-fee-flight-booking-india-2026/Click here

Question 2.2

Which credit card gives the best offers on travel bookings in India?

Banks lead the credit card question, with ICICI Bank first and Axis Bank second. Air India ranks third through its own deals page. Card comparison sites BankBazaar and Paisabazaar supply the first two sources, and a Yatra offer page is fifth.

Top 5 brands named

  1. Rank 1ICICI Bank
  2. Rank 2Axis Bank
  3. Rank 3Air India
  4. Rank 4IDFC FIRST Bank
  5. Rank 5Kotak Mahindra Bank

Top 15 citations

#Citation domainCitation URLActual page
1bankbazaar.comhttps://www.bankbazaar.com/credit-card/travel-credit-cards-in-india.htmlClick here
2paisabazaar.comhttps://www.paisabazaar.com/credit-card/travel-credit-cards/Click here
3wise.comhttps://wise.com/in/blog/best-travel-credit-card-indiaClick here
4paisabazaar.comhttps://www.paisabazaar.com/credit-card/credit-card-travel-offers/Click here
5yatra.comhttps://www.yatra.com/offer/details/icici-bank-credit-card-offersClick here
6axis.bank.inhttps://www.axis.bank.in/offers/travelxp-offers/offers-on-domestic-and-international-flights-bookingClick here
7icici.bank.inhttps://www.icici.bank.in/offers/categories/category-listing/domestic-flightClick here
8idfcfirst.bank.inhttps://www.idfcfirst.bank.in/finfirst-blogs/credit-card/best-travel-credit-card-in-indiaClick here
9cardinsider.comhttps://cardinsider.com/best-travel-credit-cards-india/Click here
10happyfares.inhttps://www.happyfares.in/blog/best-credit-cards-flight-booking-india-2026/Click here
11jupiter.moneyhttps://jupiter.money/blog/best-credit-card-to-book-flights/Click here
12kotak.bank.inhttps://www.kotak.bank.in/en/stories-in-focus/cards/credit-cards/maximise-savings-with-kotak-credit-card-offers-on-flight-bookings.htmlClick here
13bankbazaar.comhttps://www.bankbazaar.com/credit-card/domestic-flight-offers.htmlClick here
14airindia.comhttps://www.airindia.com/in/en/book/exclusive-deals.htmlClick here
15gokiwi.inhttps://gokiwi.in/blog/best-credit-card-for-flight-booking/Click here

Question 2.3

Is it cheaper to book flights on a travel app or on the airline website?

HappyFares leads on whether apps beat airline websites on price, and supplies three sources. Air India ranks second and ixigo third, with Amazon in fifth place. Quora supplies the first source, and forums and US travel blogs supply much of the rest.

Top 5 brands named

  1. Rank 1HappyFares
  2. Rank 2Air India
  3. Rank 3ixigo
  4. Rank 4HappyEasyGo
  5. Rank 5Amazon

Top 15 citations

#Citation domainCitation URLActual page
1quora.comhttps://www.quora.com/Why-are-travel-sites-cheaper-than-airlinesClick here
2happyfares.inhttps://www.happyfares.in/blog/book-direct-airline-vs-ota-india-2026/Click here
3happyfares.inhttps://www.happyfares.in/blog/airline-website-vs-ota-flight-price-difference-2026/Click here
4flyertalk.comhttps://www.flyertalk.com/forum/india-based-airlines/1691062-booking-directly-airlines-vs-booking-ota.htmlClick here
5tripadvisor.comhttps://www.tripadvisor.com/ShowTopic-g1-i10702-k15391470-Why_do_OTAs_offer_cheaper_flight_prices_than_airlines_direct-Air_Travel.htmlClick here
6happyfares.inhttps://www.happyfares.in/blog/cheapest-flight-booking-apps-india/Click here
7onemileatatime.comhttps://onemileatatime.com/insights/book-flight-online-travel-agency/Click here
8afar.comhttps://www.afar.com/magazine/why-booking-directly-with-airlines-can-be-more-expensiveClick here
9dollarflightclub.comhttps://dollarflightclub.com/articles/why-booking-directly-with-airlines-sometimes-cheaper/Click here
10going.comhttps://www.going.com/guides/complete-guide-to-online-travel-agencies-otasClick here
11airindia.comhttps://www.airindia.com/in/en/frequently-asked-questions/payment-refund-cancellations.htmlClick here
12dailydreamtravel.comhttps://www.dailydreamtravel.com/book-flights-directly-with-airline-or-third-party/Click here
13quora.comhttps://www.quora.com/What-is-the-cheapest-way-to-book-a-trip-direct-with-an-airline-or-through-a-travel-agencyClick here
14connectedtrip.comhttps://www.connectedtrip.com/spotlights/pros-and-cons-booking-airline-tickets-directly-vs-otas-metasearch.htmlClick here
15apps.apple.comhttps://apps.apple.com/app/id418128294Click here

Question 2.4

How do I find working coupon codes for travel apps in India?

Coupon sites own this answer. GrabOn and CashKaro, which earn affiliate commissions from the apps whose coupons they list, take the top two places and supply six sources. Air India ranks third, ahead of CouponzGuru and Trip.com.

Top 5 brands named

  1. Rank 1GrabOn
  2. Rank 2CashKaro
  3. Rank 3Air India
  4. Rank 4CouponzGuru
  5. Rank 5Trip.com

Top 15 citations

#Citation domainCitation URLActual page
1cashkaro.comhttps://cashkaro.com/blog/best-coupon-apps-in-india/169608Click here
2grabon.inhttps://www.grabon.in/travel-coupons/Click here
3grabon.inhttps://www.grabon.in/flight-coupons/Click here
4cashkaro.comhttps://cashkaro.com/shop/travel-offersClick here
5happyfares.inhttps://www.happyfares.in/blog/best-flight-booking-promo-code-sites-india/Click here
6couponhook.inhttps://www.couponhook.in/blog/how-to-find-verified-coupon-codes-that-actually-work-in-indiaClick here
7hutti.inhttps://hutti.in/blogs/best-coupon-apps-in-indiaClick here
8quora.comhttps://www.quora.com/unanswered/What-are-the-best-coupon-codes-deals-offers-site-in-IndiaClick here
9gopaisa.comhttps://www.gopaisa.com/travel-offers-deals-couponsClick here
10grabon.inhttps://www.grabon.in/makemytrip-coupons/Click here
11couponzguru.comhttps://www.couponzguru.com/trip-india-domestic-flight-coupon-code/Click here
12simplycodes.comhttps://simplycodes.com/blog/why-promo-code-isnt-workingClick here
13trip.comhttps://www.trip.com/guide/airline-deals/how-to-use-trip.com-promo-codes.htmlClick here
14grabon.inhttps://www.grabon.in/hotel-coupons/Click here
15rewardeagle.comhttps://rewardeagle.com/category/flight-discount-couponsClick here

Question 2.5

Do travel apps show different prices to different users?

HappyFares leads on whether apps show different prices to different users, ahead of the consumer regulator CCPA and the Consumer Affairs Ministry. Sources include news of a May 2026 government probe into booking site cancellation fees, still pending.

Top 5 brands named

  1. Rank 1HappyFares
  2. Rank 2CCPA
  3. Rank 3Consumer Affairs Ministry
  4. Rank 4Skyscanner
  5. Rank 5ixigo

Top 15 citations

#Citation domainCitation URLActual page
1basicthinking.comhttps://www.basicthinking.com/price-discrimination-travel-portals/Click here
2deccanherald.comhttps://www.deccanherald.com/india/pralhad-joshi-orders-probe-into-price-discrepancy-between-ios-and-android-devices-on-ride-hailing-apps-3334639Click here
3skyscanner.co.inhttps://www.skyscanner.co.in/news/do-flight-prices-go-up-the-more-you-searchClick here
4happyfares.inhttps://www.happyfares.in/blog/flight-prices-incognito-mode-truth/Click here
5medianama.comhttps://www.medianama.com/2026/05/223-india-probes-flight-booking-sites-over-cancellation-fees/Click here
6myticketstoindia.comhttps://www.myticketstoindia.com/blog/flight-prices-increase-multiple-searches/Click here
7travelfineprint.comhttps://travelfineprint.com/travel-prices-different-websites/Click here
8velam26.inhttps://velam26.in/different-prices-to-different-users/Click here
9stayvista.comhttps://www.stayvista.com/blog/best-travel-apps-for-planning-trips-in-india/Click here
10localcircles.comhttps://www.localcircles.com/a/press/page/airline-dark-patterns-surveyClick here
11outlookbusiness.comhttps://www.outlookbusiness.com/news/inside-indias-dark-pattern-crackdown-why-zepto-bookmyshow-and-others-are-under-ccpa-scannerClick here
12the420.inhttps://the420.in/ccpa-online-travel-platform-refund-probe/Click here
13deccanherald.comhttps://www.deccanherald.com/india/karnataka/bengaluru/android-ios-and-the-price-difference-in-ride-hailing-3339708Click here
14travelindustrytoday.comhttps://travelindustrytoday.com/do-repeated-flight-searches-raise-the-price-and-how-to-beat-the-system/Click here
15medianama.comhttps://www.medianama.com/2026/06/223-dark-patterns-indian-online-marketplaces-report/Click here
Request a company specific report. GetXEO is the number one tool for AEO, GEO and SEO, built to get your brand named and cited in answers buyers already trust. Request a company report.

Category 3 of 5

Cancellations and refunds

Five questions about refunds: how long travel apps take to refund, what to do when an app will not refund, whether free cancellation cover is worth it, the 48 hour free cancellation rule, and how to reach customer care.

Top 5 brands

#BrandTypeVisibilityShare
1Air IndiaIndian airline64.0%
2IndiGoIndian airline48.0%
3DGCAAviation regulator40.0%
4Trip.comOnline travel agent24.0%
5YatraOnline travel agent24.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1happyfares.in810.7%
2airindia.com68.0%
3goindigo.in45.3%
4newsonair.gov.in34.0%
5yatra.com34.0%
6akbartravels.com22.7%
7business-standard.com22.7%
8goibibo.com22.7%
9indiacustomercare.com22.7%
10ixigo.com22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
3.1How long do travel apps take to refund a cancelled booking in India?
  • DGCA
  • Air India
  • IndiGo
  • Trip.com
  • zingbus
  • airindia.com
  • goindigo.in
  • outlooktraveller.com
  • scconline.com
  • happyfares.in
3.2What should I do if a travel app does not refund my money?
  • Consumer Helpline
  • Air India
  • AirSewa
  • CCPA
  • Yatra
  • vakilsearch.com
  • righttoinformation.wiki
  • youtube.com
  • newsonair.gov.in
  • vkeel.com
3.3Is free cancellation cover on travel apps worth it?
  • Yatra
  • IndiGo
  • Goibibo
  • ixigo
  • MakeMyTrip
  • goindigo.in
  • yatra.com
  • happyfares.in
  • akbartravels.com
  • airlineblog.in
3.4Can I cancel a flight booked on a travel app for free within 48 hours in India?
  • DGCA
  • IndiGo
  • Air India
  • Indian Eagle
  • Indian Railways
  • outlooktraveller.com
  • newsonair.gov.in
  • goindigo.in
  • zeebiz.com
  • businessworld.in
3.5How do I contact customer care of a travel booking app in India?
  • Air India
  • Trip.com
  • MakeMyTrip
  • Booking.com
  • IndiGo
  • airindia.com
  • in.trip.com
  • makemytrip.com
  • trip.com
  • airindia.com

Question 3.1

How long do travel apps take to refund a cancelled booking in India?

DGCA leads on refund times, ahead of Air India and IndiGo, whose refund pages are the first two sources. Under DGCA rules in force since 26 March 2026, the airline must complete refunds on agent or portal bookings within 14 working days.

Top 5 brands named

  1. Rank 1DGCA
  2. Rank 2Air India
  3. Rank 3IndiGo
  4. Rank 4Trip.com
  5. Rank 5zingbus

Top 15 citations

#Citation domainCitation URLActual page
1airindia.comhttps://www.airindia.com/in/en/frequently-asked-questions/payment-refund-cancellations.htmlClick here
2goindigo.inhttps://www.goindigo.in/travel-information/en/refunds.htmlClick here
3outlooktraveller.comhttps://www.outlooktraveller.com/News/flyers-now-get-48-hour-free-flight-ticket-changes-and-faster-refundsClick here
4scconline.comhttps://www.scconline.com/blog/post/2026/02/27/dgca-new-airline-ticket-refund-rules-2026/Click here
5happyfares.inhttps://happyfares.in/blog/how-to-cancel-flight-india-2026/Click here
6happyfares.inhttps://www.happyfares.in/news/air-india-cancellation-policy-guide-2026Click here
719pine.aihttps://www.19pine.ai/blog/air-india-refund-processing-timeClick here
8zingbus.comhttps://www.zingbus.com/blog/bus-ticket-refund-process-in-india/Click here
9my.trip.comhttps://my.trip.com/ask/questions/trip.com-hotel-refund.htmlClick here
10info.tripmaza.comhttps://info.tripmaza.com/blogs/post/How-to-cancel-flight-bookingClick here
11newsonair.gov.inhttps://www.newsonair.gov.in/dgca-revises-ticket-refund-rules-for-airlinesClick here
12blog.wego.comhttps://blog.wego.com/new-dgca-rules-2026/Click here
13livefromalounge.comhttps://livefromalounge.com/dgca-india-makes-customer-refund-rules-for-tickets-booked-in-india-more-liberal/Click here
14skyscanner.co.inhttps://www.skyscanner.co.in/news/what-to-do-if-your-hotel-booking-is-cancelledClick here
15airhelp.comhttps://www.airhelp.com/en-int/air-passenger-rights-in-india/Click here

Question 3.2

What should I do if a travel app does not refund my money?

The Consumer Helpline leads on refunds an app will not pay, with Air India second and AirSewa third. CCPA ranks fourth and Yatra fifth, through a July 2024 CCPA direction to Yatra to pay pending lockdown refunds. HappyFares supplies four sources.

Top 5 brands named

  1. Rank 1Consumer Helpline
  2. Rank 2Air India
  3. Rank 3AirSewa
  4. Rank 4CCPA
  5. Rank 5Yatra

Top 15 citations

#Citation domainCitation URLActual page
1vakilsearch.comhttps://vakilsearch.com/consumer-complaints/travelClick here
2righttoinformation.wikihttps://righttoinformation.wiki/tour-package-refund-denied-indiaClick here
3youtube.comhttps://www.youtube.com/watch?v=XPglyAYphnkClick here
4newsonair.gov.inhttps://www.newsonair.gov.in/ccpa-directs-yatra-to-refund-booking-amount-to-consumers-affected-due-to-covid-19-lockdownClick here
5vkeel.comhttps://www.vkeel.com/indian-kanoon/consumer-court-legal-advice/file-consumer-case-against-a-travel-agent-5994Click here
6law4u.inhttps://law4u.in/top-answer/2701/how-can-i-escalate-a-complaint-if-a-travel-agency-ignores-my-refund-requestClick here
7happyfares.inhttps://www.happyfares.in/blog/how-to-complain-to-airline-india-2026/Click here
8happyfares.inhttps://www.happyfares.in/blog/airsewa-grievance-portal-how-it-works-2026/Click here
9happyfares.inhttps://www.happyfares.in/news/how-to-file-airsewa-complaint-india-2026Click here
10en.wikipedia.orghttps://en.wikipedia.org/wiki/E-JagritiClick here
11lawtrend.inhttps://lawtrend.in/consumer-forum-fines-online-ticketing-portal-and-bus-operator-over-disrupted-travel/Click here
12tribuneindia.comhttps://www.tribuneindia.com/news/india/process-refunds-related-to-air-tickets-booked-during-covid-lockdown-by-next-week-centre-to-online-travel-portals-560727Click here
13airindia.comhttps://www.airindia.com/in/en/contact-us/customer-support-portal/refunds.htmlClick here
14happyfares.inhttps://happyfares.in/blog/best-indian-otas-easy-refund-cancel-protection-2026/Click here
15airindia.comhttps://www.airindia.com/in/en/manage/request-refund.htmlClick here

Question 3.3

Is free cancellation cover on travel apps worth it?

Yatra leads on free cancellation cover, with IndiGo second, and both rank through their own add-on pages. Goibibo, ixigo and MakeMyTrip follow. Yatra supplies three of the fifteen sources, all offer pages for its own cancellation products.

Top 5 brands named

  1. Rank 1Yatra
  2. Rank 2IndiGo
  3. Rank 3Goibibo
  4. Rank 4ixigo
  5. Rank 5MakeMyTrip

Top 15 citations

#Citation domainCitation URLActual page
1goindigo.inhttps://www.goindigo.in/add-on-services/free-cancellation-insurance.htmlClick here
2yatra.comhttps://www.yatra.com/offer/details/yatra-free-cancellation-protectionClick here
3happyfares.inhttps://happyfares.in/blog/zero-cancellation-add-on-flights-worth-it-2026/Click here
4akbartravels.comhttps://www.akbartravels.com/in/blogs/zero-cancellation-flight-booking/Click here
5airlineblog.inhttps://www.airlineblog.in/2019/12/makemytrip-zero-cancellation-fee-worth.htmlClick here
6goibibo.comhttps://www.goibibo.com/offers/cancellation-protection/Click here
7ixigo.comhttps://www.ixigo.com/ixigo-assuredClick here
8yatra.comhttps://www.yatra.com/offer/details/yatras-cancellation-protectionClick here
9tataaig.comhttps://www.tataaig.com/travel-insurance/flight-travel-insuranceClick here
10easemytrip.comhttps://www.easemytrip.com/offers/zero-cancellation-charge-on-hotels.htmlClick here
11goibibo.comhttps://www.goibibo.com/info/free-cancel-hotel/Click here
12yatra.comhttps://www.yatra.com/offer/details/hotel-free-cancellationClick here
13travelnolimit.comhttps://travelnolimit.com/2025/12/11/which-indian-hotel-booking-sites-offer-100-free-cancellation/Click here
14us.trip.comhttps://us.trip.com/guide/info/flight-cancellation-insurance.htmlClick here
15nerdwallet.comhttps://www.nerdwallet.com/travel/learn/cancel-for-any-reason-travel-insurance-worth-itClick here

Question 3.4

Can I cancel a flight booked on a travel app for free within 48 hours in India?

DGCA leads on the 48 hour free cancellation window, and news of the rule fills the sources. The window applies to tickets bought on the airline's own website, not through a travel app, and excludes domestic flights leaving within seven days.

Top 5 brands named

  1. Rank 1DGCA
  2. Rank 2IndiGo
  3. Rank 3Air India
  4. Rank 4Indian Eagle
  5. Rank 5Indian Railways

Top 15 citations

#Citation domainCitation URLActual page
1outlooktraveller.comhttps://www.outlooktraveller.com/News/flyers-now-get-48-hour-free-flight-ticket-changes-and-faster-refundsClick here
2newsonair.gov.inhttps://www.newsonair.gov.in/dgca-revises-ticket-refund-rules-for-airlinesClick here
3goindigo.inhttps://www.goindigo.in/cancellation.htmlClick here
4zeebiz.comhttps://www.zeebiz.com/economy-infra/aviation/news-new-air-ticket-refund-rules-cancel-flights-free-within-48-hours-all-you-need-to-know-391119Click here
5businessworld.inhttps://www.businessworld.in/article/dgca-eases-ticket-refund-rules-48-hour-free-cancellation-window-introduced-595365Click here
6scconline.comhttps://www.scconline.com/blog/post/2026/02/27/dgca-new-airline-ticket-refund-rules-2026/Click here
7business-standard.comhttps://www.business-standard.com/amp/finance/personal-finance/no-fee-for-air-ticket-cancellation-within-48-hours-know-about-new-rules-126022700375_1.htmlClick here
8upstox.comhttps://upstox.com/news/business-news/latest-updates/dgca-revises-air-ticket-refund-rules-allows-free-cancellation-changes-within-48-hours-of-booking/article-190015/Click here
9traveltradejournal.comhttps://traveltradejournal.com/dgca-revises-air-ticket-refund-rules-introduces-48-hour-free-cancellation-window/Click here
10business-standard.comhttps://www.business-standard.com/amp/industry/aviation/dgca-air-ticket-cancellation-flyers-ticket-prices-126022600781_1.htmlClick here
11gulfnews.comhttps://gulfnews.com/world/asia/india/big-relief-for-flyers-dgca-announces-48-hour-free-ticket-cancellation-1.500456252Click here
12indianeagle.comhttps://www.indianeagle.com/travelbeats/dgca-proposes-free-flight-ticket-cancellation-rescheduling-faster-refunds/Click here
13thetraveler.orghttps://www.thetraveler.org/indias-new-dgca-rules-give-flyers-a-48-hour-free-cancellation-window/Click here
14happyfares.inhttps://www.happyfares.in/blog/how-to-cancel-flight-india-step-by-step-2026/Click here
15travelandtourworld.comhttps://www.travelandtourworld.com/news/article/india-introduces-revolutionary-airline-ticket-reforms-allowing-passengers-to-modify-or-cancel-their-bookings-within-forty-eight-hours-free-of-charge-and-ensuring-hassle-free-name-corrections-everythi/Click here

Question 3.5

How do I contact customer care of a travel booking app in India?

Airlines lead a question about travel app customer care, with Air India first and IndiGo fifth. Trip.com, MakeMyTrip and Booking.com sit between them. Two sources are unofficial helpline directories, and two warn about fake customer care numbers and fraud.

Top 5 brands named

  1. Rank 1Air India
  2. Rank 2Trip.com
  3. Rank 3MakeMyTrip
  4. Rank 4Booking.com
  5. Rank 5IndiGo

Top 15 citations

#Citation domainCitation URLActual page
1airindia.comhttps://www.airindia.com/in/en/contact-us.htmlClick here
2in.trip.comhttps://in.trip.com/ask/questions/trip.com-customer-care.htmlClick here
3makemytrip.comhttps://www.makemytrip.com/support/contact-us.phpClick here
4trip.comhttps://www.trip.com/pages/support/Click here
5airindia.comhttps://www.airindia.com/in/en/contact-us/customer-support-portal.htmlClick here
6goindigo.inhttps://www.goindigo.in/support.htmlClick here
7airindia.comhttps://www.airindia.com/in/en/contact-us/grievance-resolution.htmlClick here
8indiacustomercare.comhttps://www.indiacustomercare.com/tripcom-helpline-contact-numbersClick here
9indiacustomercare.comhttps://www.indiacustomercare.com/bookingcom-customer-care-helpline-numbersClick here
10cleartrip.comhttps://www.cleartrip.com/Click here
11ixigo.comhttps://www.ixigo.com/Click here
12righttoinformation.wikihttps://righttoinformation.wiki/fake-customer-care-number-scam-indiaClick here
13phishbowl.inhttps://phishbowl.in/2026/04/25/travel-booking-fraud/Click here
14akbartravels.comhttps://www.akbartravels.com/in/blogs/common-flight-booking-scams/Click here
15skyscanner.co.inhttps://www.skyscanner.co.in/news/airline-customer-service-phone-numbersClick here
Request a business line report. GetXEO is the number one tool for AEO, GEO and SEO, built to get your brand named and cited in answers buyers already trust. Request a line report.

Category 4 of 5

Trust and safety

Five questions about safety: whether booking online is safe, how to spot a fake booking website, how to avoid travel scams, whether apps protect payment and personal data, and how to check that an online travel agent is genuine.

Top 5 brands

#BrandTypeVisibilityShare
1Air IndiaIndian airline36.0%
2CleartripOnline travel agent36.0%
3I4CCyber crime agency32.0%
4Booking.comOnline travel agent28.0%
5Akbar TravelsOnline travel agent28.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1phishbowl.in34.0%
2quora.com34.0%
3airindia.com22.7%
4akbartravels.com22.7%
5booking.com22.7%
6cybernews.com22.7%
7goindigo.in22.7%
8iata.org22.7%
9india.gov.in22.7%
10indianeagle.com22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
4.1Is it safe to book travel on online booking sites in India?
  • Yatra
  • Cleartrip
  • Booking.com
  • IndiGo
  • ixigo
  • quora.com
  • tripadvisor.com
  • tripadvisor.in
  • indianeagle.com
  • treksandtrails.org
4.2How can I spot a fake travel booking website in India?
  • I4C
  • Air India
  • Akbar Travels
  • Norton
  • AxisRooms
  • us.norton.com
  • phishbowl.in
  • airindia.com
  • newsonair.gov.in
  • akbartravels.com
4.3How do I avoid travel booking scams in India?
  • McAfee
  • Akbar Travels
  • I4C
  • Air India
  • FTC
  • mcafee.com
  • akbartravels.com
  • phishbowl.in
  • newsonair.gov.in
  • airindia.com
4.4Are travel apps safe with my payment and personal data?
  • Cleartrip
  • Booking.com
  • Air India
  • IndiGo
  • PCI SSC
  • cybernews.com
  • techcrunch.com
  • techcrunch.com
  • theregister.com
  • techradar.com
4.5How do I check if an online travel agent is genuine in India?
  • IATA
  • Ministry of Tourism
  • TAAI
  • Cyber Crime Portal
  • IRCTC
  • outlooktraveller.com
  • iata.org
  • india.gov.in
  • tourism.gov.in
  • irctctourism.com

Question 4.1

Is it safe to book travel on online booking sites in India?

Yatra and Cleartrip lead on whether booking online is safe, through their home pages. Booking.com, IndiGo and ixigo follow. Quora and TripAdvisor forum threads supply the first three sources, and a fraud awareness blog supplies the last.

Top 5 brands named

  1. Rank 1Yatra
  2. Rank 2Cleartrip
  3. Rank 3Booking.com
  4. Rank 4IndiGo
  5. Rank 5ixigo

Top 15 citations

#Citation domainCitation URLActual page
1quora.comhttps://www.quora.com/Is-it-safe-to-book-a-trip-online-in-IndiaClick here
2tripadvisor.comhttps://www.tripadvisor.com/ShowTopic-g293860-i511-k11897273-Booking_hotels_online_is_it_reliable-India.htmlClick here
3tripadvisor.inhttps://www.tripadvisor.in/ShowTopic-g1-i10702-k10114975-o20-Is_it_safe_buying_airline_ticket_online_websites-Air_Travel.htmlClick here
4indianeagle.comhttps://www.indianeagle.com/traveldiary/how-to-protect-your-credit-card-online-when-booking-flights/Click here
5treksandtrails.orghttps://www.treksandtrails.org/blog/is-it-safe-to-book-train-tickets-on-third-party-websitesClick here
6quora.comhttps://www.quora.com/What-is-the-best-hotel-booking-site-for-domestic-bookings-in-India-Are-there-any-sites-that-should-be-avoidedClick here
7homeyhuts.comhttps://homeyhuts.com/article/travel-blog/The-Trust-Issues-Holding-People-Back-from-BookingClick here
8quora.comhttps://www.quora.com/Is-it-safe-to-book-flight-tickets-on-third-party-websitesClick here
9booking.comhttps://www.booking.com/trust_and_safety/travellers.htmlClick here
10oneindia.comhttps://www.oneindia.com/in-the-news/fake-hotel-booking-websites-hospitality-cybercrime-india-travel-scams-012-8159277.htmlClick here
11yatra.comhttps://www.yatra.com/Click here
12cleartrip.comhttps://www.cleartrip.com/Click here
13goindigo.inhttps://www.goindigo.in/flightsClick here
14zingbus.comhttps://www.zingbus.com/blog/online-bus-booking-scams-in-india-how-to-avoid/Click here
15phishbowl.inhttps://phishbowl.in/2026/04/25/travel-booking-fraud/Click here

Question 4.2

How can I spot a fake travel booking website in India?

I4C, the government's cyber crime coordination centre, leads on spotting fake booking sites through its April 2025 alert on booking frauds. Air India, Akbar Travels, Norton and AxisRooms follow. Norton, a US security firm, supplies the first source.

Top 5 brands named

  1. Rank 1I4C
  2. Rank 2Air India
  3. Rank 3Akbar Travels
  4. Rank 4Norton
  5. Rank 5AxisRooms

Top 15 citations

#Citation domainCitation URLActual page
1us.norton.comhttps://us.norton.com/blog/online-scams/online-travel-booking-scamsClick here
2phishbowl.inhttps://phishbowl.in/2026/04/25/travel-booking-fraud/Click here
3airindia.comhttps://www.airindia.com/content/air-india/in/en/cybersecurity-fraud-awareness.htmlClick here
4newsonair.gov.inhttps://www.newsonair.gov.in/i4c-issues-alert-on-online-booking-frauds-targeting-pilgrims-and-tourists-warns-against-fake-websites-and-adsClick here
5akbartravels.comhttps://www.akbartravels.com/in/blogs/red-flags-in-flight-booking/Click here
6blog.axisrooms.comhttps://blog.axisrooms.com/fake-hotel-booking-scams/Click here
7jayantitravels.inhttps://www.jayantitravels.in/blog/best-ways-to-spot-a-fake-travel-agencyClick here
8tribuneindia.comhttps://www.tribuneindia.com/news/comment/beware-of-fake-travel-agency-websites-516010Click here
9jaagrukbharat.comhttps://jaagrukbharat.com/fake-travel-sites-paid-ad-scams-alert-8546665Click here
10m.dailyhunt.inhttps://m.dailyhunt.in/news/india/english/india+employment+news-epaper-indemnew/how+to+spot+a+fake+travel+website+every+traveler+should+know+this+a+small+mistake+could+prove+costly-newsid-n717305092Click here
11the420.inhttps://the420.in/hotel-booking-fraud-fake-websites-upi-cybercrime-india/Click here
12identityguard.comhttps://www.identityguard.com/news/fake-airline-websiteClick here
13cluballiance.aaa.comhttps://cluballiance.aaa.com/the-extra-mile/advice/travel/ways-to-spot-an-online-travel-scam-before-you-bookClick here
14travelistaan.comhttps://travelistaan.com/hotel-booking-scams-in-india-abroad/Click here
15thehansindia.comhttps://www.thehansindia.com/business/fake-booking-sites-fuel-surge-in-cyberattacks-on-travel-industry-1089328Click here

Question 4.3

How do I avoid travel booking scams in India?

McAfee leads on avoiding travel scams, and its press release is the first source. Akbar Travels, I4C and Air India follow, and the US regulator FTC ranks fifth. In India, cyber fraud can be reported on the national portal or helpline 1930.

Top 5 brands named

  1. Rank 1McAfee
  2. Rank 2Akbar Travels
  3. Rank 3I4C
  4. Rank 4Air India
  5. Rank 5FTC

Top 15 citations

#Citation domainCitation URLActual page
1mcafee.comhttps://www.mcafee.com/en-in/consumer-corporate/newsroom/press-releases/2025/20250409.htmlClick here
2akbartravels.comhttps://www.akbartravels.com/in/blogs/common-flight-booking-scams/Click here
3phishbowl.inhttps://phishbowl.in/2026/04/25/travel-booking-fraud/Click here
4newsonair.gov.inhttps://www.newsonair.gov.in/i4c-issues-alert-on-online-booking-frauds-targeting-pilgrims-and-tourists-warns-against-fake-websites-and-adsClick here
5airindia.comhttps://www.airindia.com/in/en/cybersecurity-fraud-awareness.htmlClick here
6outlooktraveller.comhttps://www.outlooktraveller.com/News/fake-travel-agents-online-scams-your-2025-guide-to-safe-travel-planningClick here
7tribuneindia.comhttps://www.tribuneindia.com/news/india/centre-alerts-public-about-online-booking-scams-targeting-pilgrims-touristsClick here
8upstox.comhttps://upstox.com/news/business-news/latest-updates/booked-a-pilgrimage-holiday-package-online-govt-alerts-public-on-booking-frauds-check-details/article-161668/Click here
9consumer.ftc.govhttps://consumer.ftc.gov/consumer-alerts/2025/06/how-avoid-travel-website-scamsClick here
10dailyo.inhttps://www.dailyo.in/lifestyle/5-online-travel-booking-scams-you-need-to-be-aware-of-36137Click here
11ghumakkadi.comhttps://ghumakkadi.com/post/10-common-travel-scams-in-india-and-how-to-avoid-themClick here
12alittleadrift.comhttps://alittleadrift.com/tourist-scams-india/Click here
13kanunijagran.comhttps://kanunijagran.com/travel-package-scams-how-to-identify-avoid-fraud-in-india/Click here
14leadindia.lawhttps://www.leadindia.law/blog/en/how-to-protect-yourself-from-travel-agency-fraud/Click here
15luxuryindiatours.comhttps://www.luxuryindiatours.com/guide/travel-scams-in-india/Click here

Question 4.4

Are travel apps safe with my payment and personal data?

Cleartrip leads on data safety because of a 2022 breach story, and Booking.com is second because of a breach it confirmed in April 2026. Air India ranks third through a 2021 breach of about 4.5 million passenger records at its supplier SITA.

Top 5 brands named

  1. Rank 1Cleartrip
  2. Rank 2Booking.com
  3. Rank 3Air India
  4. Rank 4IndiGo
  5. Rank 5PCI SSC

Top 15 citations

#Citation domainCitation URLActual page
1cybernews.comhttps://cybernews.com/privacy/top-travel-apps-privacy/Click here
2techcrunch.comhttps://techcrunch.com/2026/04/13/booking-com-confirms-hackers-accessed-customers-data/Click here
3techcrunch.comhttps://techcrunch.com/2022/07/18/cleartrip-data-breach-dark-webClick here
4theregister.comhttps://www.theregister.com/2021/05/24/air_india_sita_data_breach/Click here
5techradar.comhttps://www.techradar.com/computing/cyber-security/beware-travel-apps-are-hungry-for-your-data-heres-how-to-protect-your-privacyClick here
6indianeagle.comhttps://www.indianeagle.com/traveldiary/how-to-protect-your-credit-card-online-when-booking-flights/Click here
7dnaindia.comhttps://www.dnaindia.com/mumbai/report-is-it-risky-to-save-card-details-on-mobile-apps-2553114Click here
8goindigo.inhttps://www.goindigo.in/travel-information/en/payments.htmlClick here
9booking.comhttps://www.booking.com/trust_and_safety/travellers.htmlClick here
10airtel.inhttps://www.airtel.in/blog/credit-card/should-you-store-your-credit-card-on-mobile-apps-pros-and-cons/Click here
11pcisecuritystandards.orghttps://www.pcisecuritystandards.org/standards/Click here
12mondaq.comhttps://www.mondaq.com/india/data-protection/1745928/data-privacy-risks-for-aviation-travel-and-hospitality-businesses-under-indias-dpdp-regime-passenger-data-surveillance-and-global-complianceClick here
13pwc.inhttps://www.pwc.in/press-releases/2024/only-16-consumers-in-india-understand-the-digital-personal-data-protection-dpdp-act-only-9-indian-organisations-report-a-comprehensive-understanding-of-the-act-pwc-india-survey.htmlClick here
14surfshark.comhttps://surfshark.com/research/chart/asia-travel-privacyClick here
15cybernews.comhttps://cybernews.com/news/booking-com-breach-phishing-travel-data-exposed/Click here

Question 4.5

How do I check if an online travel agent is genuine in India?

IATA leads on checking a travel agent, ahead of the Ministry of Tourism and TAAI. Tourism ministry approval is a voluntary scheme, not a licence, and IATA's agent lookup tool is a paid service for suppliers rather than a free check.

Top 5 brands named

  1. Rank 1IATA
  2. Rank 2Ministry of Tourism
  3. Rank 3TAAI
  4. Rank 4Cyber Crime Portal
  5. Rank 5IRCTC

Top 15 citations

#Citation domainCitation URLActual page
1outlooktraveller.comhttps://www.outlooktraveller.com/destinations/international/unmasking-fraud-how-to-identify-a-fake-travel-agentClick here
2iata.orghttps://www.iata.org/en/youandiata/travelers/fraud/Click here
3india.gov.inhttps://www.india.gov.in/services/details/search-for-travel-agents-approved-by-ministry-of-tourismClick here
4tourism.gov.inhttps://tourism.gov.in/sites/default/files/2020-01/3._Travel_Agent.PDFClick here
5irctctourism.comhttps://www.irctctourism.com/TravelAgents/IATA_TAAI_UFTAA_IATO_ADTOI_MinistryofTourismapprovedTravelAgents.htmlClick here
6travelagentsofindia.comhttps://travelagentsofindia.com/Click here
7indiasomeday.comhttps://indiasomeday.com/en/protection-from-fake-travel-service-providers/Click here
8the-travel-franchise.comhttps://www.the-travel-franchise.com/how-do-i-check-if-a-travel-agent-is-legitimate/Click here
9manchalamushafir.comhttps://www.manchalamushafir.com/how-to-check-the-legitimacy-of-a-travel-company/Click here
10jayantitravels.inhttps://www.jayantitravels.in/blog/best-ways-to-spot-a-fake-travel-agencyClick here
11iata.orghttps://www.iata.org/en/services/data/travel-agent/global-data-products/checkacode-webservice/Click here
12india.gov.inhttps://www.india.gov.in/services/details/report-financial-fraud-through-the-national-cyber-crime-reporting-portalClick here
13leadindia.lawhttps://www.leadindia.law/blog/en/how-to-protect-yourself-from-travel-agency-fraud/Click here
14travellinglark.comhttps://www.travellinglark.com/blog/how-to-identify-trusted-tour-agents-online-red-flags-and-tipsClick here
15iatan.orghttps://www.iatan.org/en/services/supplier-services/checkacode/Click here
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Category 5 of 5

Packages, trips and extras

Five questions about trips beyond the ticket: the best website for holiday packages, whether a package beats planning yourself, the best app for international trips, travel insurance from a booking app, and outstation cab apps.

Top 5 brands

#BrandTypeVisibilityShare
1TravelTriangleHoliday marketplace28.0%
2SOTCTour operator20.0%
3Thomas Cook IndiaTour operator20.0%
4ExpediaOnline travel agent20.0%
5ixigoOnline travel agent20.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1play.google.com56.7%
2quora.com45.3%
3thomascook.in45.3%
4happyfares.in34.0%
5acko.com22.7%
6apps.apple.com22.7%
7cabbazar.com22.7%
8goibibo.com22.7%
9makemytrip.com22.7%
10policybazaar.com22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
5.1Which is the best website for holiday packages in India?
  • SOTC
  • Thomas Cook India
  • TravelTriangle
  • Yatra
  • GT Holidays
  • sotc.in
  • thomascook.in
  • traveltriangle.com
  • yatra.com
  • thomascook.in
5.2Is it cheaper to book a holiday package online or plan the trip yourself?
  • Expedia
  • TravelTriangle
  • Novuna
  • Indian Holiday
  • ABTA
  • novunapersonalfinance.co.uk
  • quora.com
  • holidaypirates.com
  • indianholiday.com
  • wisebread.com
5.3Which travel app is best for booking international trips from India?
  • ixigo
  • MakeMyTrip
  • Goibibo
  • Skyscanner
  • Thomas Cook India
  • decentro.tech
  • stayvista.com
  • tripcabinet.com
  • apps.apple.com
  • play.google.com
5.4Should I buy travel insurance from a travel booking app?
  • Policybazaar
  • Tata AIG
  • Bajaj General
  • Acko
  • HDFC ERGO
  • policybazaar.com
  • goibibo.com
  • tataaig.com
  • makemytrip.com
  • bajajgeneralinsurance.com
5.5Which app is best for booking outstation cabs in India?
  • CabBazar
  • SoloCabs
  • Savaari
  • Gozo Cabs
  • Chiku Cab
  • play.google.com
  • cabbazar.com
  • play.google.com
  • solocabs.com
  • gozocabs.com

Question 5.1

Which is the best website for holiday packages in India?

SOTC leads on holiday package websites, ahead of Thomas Cook India, which owns it, and TravelTriangle. Their home pages are the first three sources. Yatra and GT Holidays follow, and MakeMyTrip's holidays page is the sixth source but is not ranked.

Top 5 brands named

  1. Rank 1SOTC
  2. Rank 2Thomas Cook India
  3. Rank 3TravelTriangle
  4. Rank 4Yatra
  5. Rank 5GT Holidays

Top 15 citations

#Citation domainCitation URLActual page
1sotc.inhttps://www.sotc.in/Click here
2thomascook.inhttps://www.thomascook.in/Click here
3traveltriangle.comhttps://traveltriangle.com/Click here
4yatra.comhttps://www.yatra.com/holidaysClick here
5thomascook.inhttps://www.thomascook.in/holidays/india-tour-packagesClick here
6makemytrip.comhttps://www.makemytrip.com/holidays-india/Click here
7traveltriangle.comhttps://traveltriangle.com/tour-packagesClick here
8thomascook.inhttps://www.thomascook.in/holidaysClick here
9kesari.inhttps://www.kesari.in/Click here
10gtholidays.inhttps://www.gtholidays.in/Click here
11holidify.comhttps://www.holidify.com/country/india/packages.htmlClick here
12quora.comhttps://www.quora.com/Which-are-some-good-sites-for-booking-travel-packages-in-IndiaClick here
13topindianholidays.comhttps://www.topindianholidays.com/blog/travel-agencies-in-indiaClick here
14travellerscoop.comhttps://travellerscoop.com/websites-for-travel-packages/Click here
15hectindia.comhttps://www.hectindia.com/blog/top-50-best-travel-websites-from-indiaClick here

Question 5.2

Is it cheaper to book a holiday package online or plan the trip yourself?

Expedia leads on packages against planning a trip yourself, ahead of TravelTriangle. Three of the top five are foreign: Expedia, Novuna, a UK lender, and ABTA, a UK travel trade body. A UK finance blog supplies the first source.

Top 5 brands named

  1. Rank 1Expedia
  2. Rank 2TravelTriangle
  3. Rank 3Novuna
  4. Rank 4Indian Holiday
  5. Rank 5ABTA

Top 15 citations

#Citation domainCitation URLActual page
1novunapersonalfinance.co.ukhttps://www.novunapersonalfinance.co.uk/hints-tips/travel/package-holidays-or-diy/Click here
2quora.comhttps://www.quora.com/What-is-the-cheapest-international-holiday-package-available-in-India-Is-it-more-cost-effective-to-book-through-a-travel-agent-or-plan-everything-ourselvesClick here
3holidaypirates.comhttps://www.holidaypirates.com/travel-magazine/diy-or-package-holidays-which-is-better-valueClick here
4indianholiday.comhttps://www.indianholiday.com/blog/is-booking-through-travel-company-expensive/Click here
5wisebread.comhttps://www.wisebread.com/8-times-booking-your-own-travel-is-cheaper-than-a-package-dealClick here
6explorebees.comhttps://www.explorebees.com/forum/Are+India+travel+packages+cheaper+than+planning+a+trip+yourselfClick here
7tripoto.comhttps://www.tripoto.com/community/does-tour-package-is-cheaper-than-self-planned-trip-i-want-to-travel-to-thailandClick here
8quora.comhttps://www.quora.com/Is-it-better-to-plan-a-trip-yourself-or-book-a-tour-packageClick here
9play.google.comhttps://play.google.com/store/apps/details?id=com.traveltriangle.traveller&hl=en_INClick here
10expedia.com.myhttps://www.expedia.com.my/India.d80.TravelClick here
11samishaholidays.inhttps://samishaholidays.in/sri-lanka-tour-package-vs-independent/Click here
12tripnarrative.inhttps://tripnarrative.in/travel-budget/backpacking-vs-tour-packages-cost-comparisonClick here
13roughguides.comhttps://www.roughguides.com/article/package-hoildays-versus-independent-travel/Click here
14abta.comhttps://www.abta.com/tips-and-advice/planning-and-booking-a-holiday/top-benefits-of-booking-a-package-holidayClick here
15downwoodholidays.comhttps://downwoodholidays.com/package-holidays-vs-diy-planning-pros-and-cons/Click here

Question 5.3

Which travel app is best for booking international trips from India?

ixigo leads on international trips, ahead of MakeMyTrip and Goibibo, which share an owner. Skyscanner and Thomas Cook India follow. Blog lists of travel apps supply the first three sources, and app store listings supply the next four.

Top 5 brands named

  1. Rank 1ixigo
  2. Rank 2MakeMyTrip
  3. Rank 3Goibibo
  4. Rank 4Skyscanner
  5. Rank 5Thomas Cook India

Top 15 citations

#Citation domainCitation URLActual page
1decentro.techhttps://decentro.tech/blog/best-travelling-apps/Click here
2stayvista.comhttps://www.stayvista.com/blog/best-travel-apps-for-planning-trips-in-india/Click here
3tripcabinet.comhttps://tripcabinet.com/blog/best-travel-apps-india-international-2026Click here
4apps.apple.comhttps://apps.apple.com/in/app/ixigo-flight-hotel-booking/id418128294Click here
5play.google.comhttps://play.google.com/store/apps/details?id=com.ixigo&hl=en_INClick here
6apps.apple.comhttps://apps.apple.com/in/app/makemytrip-flight-hotel-bus/id530488359Click here
7play.google.comhttps://play.google.com/store/apps/details?id=com.goibibo&hl=enClick here
8ixigo.comhttps://www.ixigo.com/Click here
9happyfares.inhttps://www.happyfares.in/best-flight-booking-app-indiaClick here
10travelfika.comhttps://www.travelfika.com/blogs/best-travel-apps-in-indiaClick here
11tripvexa.comhttps://www.tripvexa.com/blogs/best-travel-planning-apps-india-2026Click here
12happyfares.inhttps://www.happyfares.in/blog/must-have-apps-indians-travelling-abroad-2026/Click here
13tradewingstravel.comhttps://tradewingstravel.com/top-10-most-popular-travel-apps-and-websites-for-hassle-free-trips/Click here
14appstimes.inhttps://appstimes.in/best-travel-booking-apps/Click here
15thomascook.inhttps://www.thomascook.in/holidays/international-tour-packagesClick here

Question 5.4

Should I buy travel insurance from a travel booking app?

Policybazaar, an insurance broker paid by insurers, leads on buying travel insurance from a booking app. Tata AIG, Bajaj General, Acko and HDFC ERGO follow. Goibibo and MakeMyTrip insurance pages are cited but not ranked.

Top 5 brands named

  1. Rank 1Policybazaar
  2. Rank 2Tata AIG
  3. Rank 3Bajaj General
  4. Rank 4Acko
  5. Rank 5HDFC ERGO

Top 15 citations

#Citation domainCitation URLActual page
1policybazaar.comhttps://www.policybazaar.com/travel-insurance/Click here
2goibibo.comhttps://www.goibibo.com/travel-insurance/Click here
3tataaig.comhttps://www.tataaig.com/travel-insuranceClick here
4makemytrip.comhttps://www.makemytrip.com/travel-insurance/Click here
5bajajgeneralinsurance.comhttps://www.bajajgeneralinsurance.com/blog/travel-insurance-articles/travel-insurance-from-airline-website-in-india.htmlClick here
6acko.comhttps://www.acko.com/travel-tips/is-airline-travel-insurance-enough-for-international-trip/Click here
7hdfcergo.comhttps://www.hdfcergo.com/travel-insuranceClick here
8squaremouth.comhttps://www.squaremouth.com/resources/destinations/indiaClick here
9happyfares.inhttps://www.happyfares.in/blog/travel-insurance-flight-india-2026/Click here
10elliott.orghttps://www.elliott.org/popular/should-you-buy-travel-insurance-at-checkout-or-skip-it/Click here
11acko.comhttps://www.acko.com/travel-insurance/Click here
12icicilombard.comhttps://www.icicilombard.com/travel-insuranceClick here
13godigit.comhttps://www.godigit.com/international-travel-insuranceClick here
14policybazaar.comhttps://www.policybazaar.com/travel-insurance/articles/best-travel-insurance-policies-in-india/Click here
15travelinsurance.comhttps://www.travelinsurance.com/2017/04/shouldnt-purchase-policy-travel-agent/Click here

Question 5.5

Which app is best for booking outstation cabs in India?

Specialist cab apps own the outstation question: CabBazar, SoloCabs, Savaari, Gozo Cabs and Chiku Cab. Goibibo and EaseMyTrip are cited through their cab pages, but no big travel app is ranked. CabBazar's app listing is the first source.

Top 5 brands named

  1. Rank 1CabBazar
  2. Rank 2SoloCabs
  3. Rank 3Savaari
  4. Rank 4Gozo Cabs
  5. Rank 5Chiku Cab

Top 15 citations

#Citation domainCitation URLActual page
1play.google.comhttps://play.google.com/store/apps/details?id=com.cabbazar_user&hl=en_INClick here
2cabbazar.comhttps://cabbazar.com/Click here
3play.google.comhttps://play.google.com/store/apps/details?id=com.savaari.app&hl=enClick here
4solocabs.comhttps://www.solocabs.com/Click here
5gozocabs.comhttps://www.gozocabs.com/Click here
6chikucab.comhttps://chikucab.com/cab-booking-app.htmlClick here
7goibibo.comhttps://www.goibibo.com/cars/Click here
8smarther.cohttps://www.smarther.co/mobile-apps/taxi-booking-apps-india/Click here
9trainingbyhimanshu.inhttps://trainingbyhimanshu.in/best-apps-for-outstation-cab-booking-in-india-complete-comparison-of-features-speed-comfort-pricing-and-reliability-for-long-distance-travel/Click here
10oneway.cabhttps://oneway.cab/Click here
11cabbazar.comhttps://cabbazar.com/blog/complete-guide-to-intercity-cab-booking-in-india-2026-2/Click here
12quora.comhttps://www.quora.com/What-are-the-best-one-way-cab-services-in-IndiaClick here
13easemytrip.comhttps://www.easemytrip.com/cabs/outstation-cabs/Click here
14tripadvisor.comhttps://www.tripadvisor.com/ShowUserReviews-g304551-d9976364-r686943410-Gozo_Cabs-New_Delhi_National_Capital_Territory_of_Delhi.htmlClick here
15sctinfo.comhttps://www.sctinfo.com/blog/best-cap-booking-apps/Click here
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Conclusion

This report is a snapshot. AI engines refresh their sources every week, and the brands that move first tend to hold the top spot. HappyFares, a ticket seller founded in 2024, supplies 27 citations and tops three questions, mostly through its own pages. App store listings supply 33 citations. Indian government sites supply eight, even on refunds and scams.

Read next

The rest of this programme, in the order it makes sense to read.

  1. Airlines
  2. Hotels and resorts
  3. Tourism and experiences

Industry reports

Original research at sub industry level, India first.

Automotive

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