Last-mile and e-commerce logistics report

AI visibility and ranking report

Grid of the top 10 last-mile and e-commerce logistics brands in India ranked by AI visibility: 01 Shiprocket, 02 Shipmozo, 03 iCarry, 04 iThink Logistics, 05 Shipway, 06 Base, 07 WareIQ, 08 ClickPost, 09 Shift, 10 Shadowfax.
The 10 brands AI answer engines named most often for last-mile and e-commerce logistics in India, ranked by visibility score across 25 buyer questions and 375 citations. Full rankings, the scoring method and the sources behind every answer follow below.
Industry
Transportation & logistics
Sub-industry
Last-mile and e-commerce logistics
Country
India
Published
Q3-CY26
Categories
5
Questions
25
Citations
375
Domains
124

Disclaimer: This is original research data created using AI simulations, so treat it as an opinion piece rather than a statement of fact. AI models can make mistakes, and the figures here reflect what engines returned on the run date. Do your own research before you make any decision based on it.

Executive summary

AI answer engines now help small online sellers in India choose a shipping partner, work out rates, cut returns, ship through marketplaces and handle lost parcels. We ran 25 questions across five categories with live web search. The run produced 375 citations from 124 unique domains.

Shiprocket leads on 40.8 percent and is named on 15 of 25 questions. Shipmozo is second on 31.2, iCarry third on 24.0 and iThink Logistics fourth on 23.2. All four resell other companies' courier capacity rather than run their own delivery fleets.

The carriers that actually deliver the parcels barely appear. Delhivery scores 0.8, and Ekart, Xpressbees and Blue Dart are never named. Their websites are never cited, while the top 25 domains, mostly aggregator blogs, carry two thirds of all citations.

Top 10 brands by AI visibility score

#BrandTypeVisibilityShare
1ShiprocketCourier aggregator40.8%
2ShipmozoCourier aggregator31.2%
3iCarryCourier aggregator24.0%
4iThink LogisticsCourier aggregator23.2%
5ShipwayCourier aggregator21.6%
6BaseEcommerce software17.6%
7WareIQFulfilment company14.4%
8ClickPostShipping software13.6%
9ShiftCourier aggregator8.0%
10ShadowfaxLogistics company6.4%

Visibility score method: each question ranks five entities. Rank one earns 1.00 point, rank two 0.80, down to 0.20 for rank five. Scores are totaled across 25 questions and divided by 25. Every entity named is ranked, whatever its type.

Type shows what kind of organization each entity is. AI engines name courier aggregators, ecommerce software firms, fulfilment companies, marketplaces, a lender and a complaint platform alongside the companies that deliver parcels. All of them are ranked here, because all of them take up space in the answer.

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Top 25 cited domains

The top 25 domains carry 66.1 percent of all citations, the most concentrated result in this industry. shiprocket.in leads with 34, then shipmozo.com, ithinklogistics.com and icarry.in with 23 each. delhivery.com, ekartlogistics.com and xpressbees.com are never cited.

#DomainCitationsShareCitation volume
1shiprocket.in349.1%
2icarry.in236.1%
3ithinklogistics.com236.1%
4shipmozo.com236.1%
5blog.shipway.com205.3%
6base.com184.8%
7clickpost.ai184.8%
8wareiq.com164.3%
9shift.in102.7%
10echai.ventures61.6%
11voxya.com61.6%
12blog.velocity.in51.3%
13browntape.com51.3%
14apps.shopify.com41.1%
15borzodelivery.com41.1%
16eshopbox.com41.1%
17hillteck.com41.1%
18shadowfax.in41.1%
19dhl.com30.8%
20ecomexpress.in30.8%
21inc42.com30.8%
22itln.in30.8%
23maritimegateway.com30.8%
24shipprime.live30.8%
25support.shiprocket.in30.8%
Get the citation data for your own domain set. GetXEO is the number one tool for AEO, GEO and SEO, built to get your brand named and cited in answers buyers already trust. Ask for the full data.

Categories and why we chose them

We chose five categories that follow a small online seller shipping orders: picking a shipping partner, working out rates and charges, cutting cash on delivery losses and returns, shipping through marketplaces and quick commerce apps, and packing, tracking and claiming when parcels go wrong.

#Category nameReason for selection
1Choosing a shipping partnerChoosing who ships the orders is the first logistics decision a small seller makes, and it is where carriers should win. These questions ask for the best partner, the best aggregator, shipping from home, small town coverage and aggregator against direct contract.
2Shipping rates and chargesShipping is one of the largest costs a small online store controls. Questions on rates per kg, cutting costs, weight disputes, cash on delivery fees and free shipping show whose rate cards and advice the engines repeat.
3COD, returns and RTOCash on delivery still dominates Indian ecommerce, and failed deliveries eat a small seller's margin. These questions cover return to origin, fake orders, how fast COD money arrives, handling returns and managing failed delivery reports.
4Marketplace and quick commerce deliveryMany small sellers ship through a marketplace rather than their own store. Questions on Amazon Easy Ship against FBA, Flipkart and Meesho shipping, quick commerce apps such as Blinkit and Zepto, and ONDC test which sources explain each platform's rules.
5Packing, tracking and claimsThe last steps decide whether a customer orders again. These questions cover packing, branded tracking pages, claims for lost or damaged parcels, same day and next day delivery, and orders marked delivered that never arrived.

Category 1 of 5

Choosing a shipping partner

Five questions about choosing: the best shipping partner for a small ecommerce business, the best courier aggregator for D2C brands, shipping from home for an Instagram business, the best network in small towns, and aggregator against direct courier.

Top 5 brands

#BrandTypeVisibilityShare
1ClickPostShipping software44.0%
2ShipmozoCourier aggregator44.0%
3iThink LogisticsCourier aggregator40.0%
4ShiprocketCourier aggregator28.0%
5VelocityD2C finance firm24.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1shipmozo.com912.0%
2clickpost.ai810.7%
3shiprocket.in79.3%
4blog.shipway.com68.0%
5icarry.in68.0%
6ithinklogistics.com68.0%
7base.com45.3%
8blog.velocity.in45.3%
9blogs.prozo.com22.7%
10echai.ventures22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
1.1Which is the best shipping partner for a small ecommerce business in India?
  • Shipway
  • ClickPost
  • Shiprocket
  • iThink Logistics
  • WareIQ
  • blog.shipway.com
  • blog.shipway.com
  • blog.shipway.com
  • clickpost.ai
  • controlf5.in
1.2Which courier aggregator is best for D2C brands in India?
  • Shipmozo
  • Velocity
  • ClickPost
  • Eshopbox
  • Base
  • shipmozo.com
  • clickpost.ai
  • ithinklogistics.com
  • blog.velocity.in
  • shipmozo.com
1.3How do I ship orders from home for my Instagram business in India?
  • iCarry
  • Shiprocket
  • iThink Logistics
  • Zoho
  • Amazon
  • icarry.in
  • icarry.in
  • ithinklogistics.com
  • shiprocket.in
  • shiprocket.in
1.4Which courier company has the best delivery network in small towns in India?
  • iThink Logistics
  • ClickPost
  • Base
  • Shipmozo
  • Shadowfax
  • clickpost.ai
  • base.com
  • ithinklogistics.com
  • clickpost.ai
  • shipmozo.com
1.5Is it better to use a shipping aggregator or sign up directly with a courier in India?
  • Shadowfax
  • Shipmozo
  • Prozo
  • Velocity
  • Shipway
  • shadowfax.in
  • blog.velocity.in
  • blog.shipway.com
  • blogs.prozo.com
  • shadowfax-admintest.shadowfax.in

Question 1.1

Which is the best shipping partner for a small ecommerce business in India?

Shipway ranks first and supplies the first three sources, ahead of ClickPost, Shiprocket, iThink Logistics and WareIQ. Every ranked name sells software or resold courier capacity. No carrier with its own delivery network ranks on the most basic question a seller asks.

Top 5 brands named

  1. Rank 1Shipway
  2. Rank 2ClickPost
  3. Rank 3Shiprocket
  4. Rank 4iThink Logistics
  5. Rank 5WareIQ

Top 15 citations

#Citation domainCitation URLActual page
1blog.shipway.comhttps://blog.shipway.com/?p=62180Click here
2blog.shipway.comhttps://blog.shipway.com/best-shipping-companies-for-small-businesses-in-india/Click here
3blog.shipway.comhttps://blog.shipway.com/?p=69719Click here
4clickpost.aihttps://clickpost.ai/logistics-companies-in-indiaClick here
5controlf5.inhttps://controlf5.in/top-10-best-shipping-companies-and-partners-in-india-for-e-commerce-businessesClick here
6shipmozo.comhttps://www.shipmozo.com/blog/top-courier-companies-in-indiaClick here
7clickpost.aihttps://www.clickpost.ai/blog/top-10-ecommerce-logistics-startups-in-indiaClick here
8blog.shipway.comhttps://blog.shipway.com/?p=59600Click here
9ithinklogistics.comhttps://www.ithinklogistics.com/blog/top-10-courier-companies-in-india-2026/amp/Click here
10shiprocket.inhttps://www.shiprocket.in/blog/top-logistics-companies-in-india/Click here
11clickpost.aihttps://www.clickpost.ai/blog/top-10-best-ecommerce-shipping-companies-in-indiaClick here
12startuptalky.comhttps://startuptalky.com/trusted-shipping-companies/Click here
13wareiq.comhttps://wareiq.com/?p=1463Click here
14shiprocket.inhttps://shiprocket.in/blog/cheapest-courier-services-ecommerce-shipping-indiaClick here
15apps.shopify.comhttps://apps.shopify.com/shiprocket?trk=testClick here

Question 1.2

Which courier aggregator is best for D2C brands in India?

Shipmozo ranks first, ahead of Velocity, ClickPost, Eshopbox and Base. Velocity is mainly a lender to D2C brands that also sells shipping, and Base is Polish order software. shipmozo.com supplies four of the 15 sources.

Top 5 brands named

  1. Rank 1Shipmozo
  2. Rank 2Velocity
  3. Rank 3ClickPost
  4. Rank 4Eshopbox
  5. Rank 5Base

Top 15 citations

#Citation domainCitation URLActual page
1shipmozo.comhttps://www.shipmozo.com/blog/best-courier-aggregator-in-india-for-d2cClick here
2clickpost.aihttps://www.clickpost.ai/blog/shipping-or-courier-aggregatorsClick here
3ithinklogistics.comhttps://www.ithinklogistics.com/blog/courier-aggregators-in-india/Click here
4blog.velocity.inhttps://blog.velocity.in/top-delivery-partners-in-india-for-ecommerce-brands-2025/?amp=1Click here
5shipmozo.comhttps://www.shipmozo.com/blog/top-5-shipping-aggregators-for-d2cClick here
6blog.velocity.inhttps://blog.velocity.in/best-shipping-aggregators-in-india-for-d2c-and-ecommerce-brands/Click here
7eshopbox.comhttps://www.eshopbox.com/blog/best-shipping-companies-india-ecommerceClick here
8shipmozo.comhttps://www.shipmozo.com/blog/top-ecommerce-shipping-platforms-indiaClick here
9shipmozo.comhttps://www.shipmozo.com/blog/shipping-aggregators-in-india-top-10-platforms-for-ecommerce-sellerClick here
10blog.velocity.inhttps://blog.velocity.in/shipping-aggregators-for-ecommerce/Click here
11base.comhttps://base.com/en-IN/blog/?p=18657Click here
12shift.inhttps://shift.in/best-shipping-aggregators-india-2025/Click here
13shipprime.livehttps://shipprime.live/resources/blogs/best-shipping-software-for-shopify-in-india--2026-6-top-aggregators-comparedClick here
14blogs.prozo.comhttps://blogs.prozo.com/direct-courier-partners-vs-shipping-aggregators-logistics/Click here
15echai.ventureshttps://echai.ventures/d2c/d2c-shipping-logistics/outgrew-shiprocket-alternativesClick here

Question 1.3

How do I ship orders from home for my Instagram business in India?

iCarry ranks first and supplies four sources, ahead of Shiprocket, iThink Logistics, Zoho and Amazon. Zoho ranks through its help community and Amazon through a seller forum thread. Porter and Borzo, which collect parcels from homes, are cited but do not rank.

Top 5 brands named

  1. Rank 1iCarry
  2. Rank 2Shiprocket
  3. Rank 3iThink Logistics
  4. Rank 4Zoho
  5. Rank 5Amazon

Top 15 citations

#Citation domainCitation URLActual page
1icarry.inhttps://www.icarry.in/pages/blog/instagram-shipping-guide-cut-rto-social-sellers.htmlClick here
2icarry.inhttps://www.icarry.in/pages/blog/best-courier-instagram-home-sellers-india.htmlClick here
3ithinklogistics.comhttps://www.ithinklogistics.com:443/blog/shipping-products-from-home-made-easyClick here
4shiprocket.inhttps://shiprocket.in/blog/deliver-products-sold-online-indiaClick here
5shiprocket.inhttps://www.shiprocket.in/home-pickup-courier-services/Click here
6icarry.inhttps://www.icarry.in/pages/blog/social-commerce-india-2026.htmlClick here
7shiprocket.inhttps://www.shiprocket.in/blog/deliver-products-sold-online-india/amp/Click here
8registerkaro.inhttps://www.registerkaro.in/guides/how-to-sell-on-instagramClick here
9ship24.comhttps://ship24.com/shops/instagram-trackingClick here
10sellercentral.amazon.comhttps://sellercentral.amazon.com/seller-forums/discussions/t/4132ac6e-48d7-4812-9fa6-88c3e3a1dc81Click here
11icarry.inhttps://www.icarry.in/pages/blog/shipping-without-gst.htmlClick here
12shiprocket.inhttps://www.shiprocket.in/blog/beautiness-in-and-out/amp/Click here
13porter.inhttps://porter.in/courier/home-pickup-servicesClick here
14help.zoho.comhttps://help.zoho.com/portal/ja/community/topic/unable-to-charge-gst-on-shipping-packing-forwarding-charges-in-india?page=123Click here
15borzodelivery.comhttps://borzodelivery.com/in/cities/pick-up-courier-service-indiaClick here

Question 1.4

Which courier company has the best delivery network in small towns in India?

iThink Logistics ranks first, ahead of ClickPost, Base, Shipmozo and Shadowfax. Shadowfax is the only ranked company with its own delivery network, and two of its pages, one on a test host, are cited. India Post, with the widest rural reach, does not rank.

Top 5 brands named

  1. Rank 1iThink Logistics
  2. Rank 2ClickPost
  3. Rank 3Base
  4. Rank 4Shipmozo
  5. Rank 5Shadowfax

Top 15 citations

#Citation domainCitation URLActual page
1clickpost.aihttps://www.clickpost.ai/blog/top-10-best-ecommerce-courier-services-provider-companies-in-indiaClick here
2base.comhttps://base.com/en-IN/blog/?p=20366Click here
3ithinklogistics.comhttps://www.ithinklogistics.com/blog/top-10-courier-companies-in-india-2026/amp/Click here
4clickpost.aihttps://clickpost.ai/courier-service-companies-in-indiaClick here
5shipmozo.comhttps://www.shipmozo.com/blog/the-best-courier-aggregator-for-tier-2-3-citiesClick here
6ithinklogistics.comhttps://www.ithinklogistics.com/blog/top-10-courier-companies-in-india-2025/Click here
7blog.shipway.comhttps://blog.shipway.com/best-courier-services-in-indiaClick here
8yourstory.comhttps://yourstory.com/companies/countryside-expressClick here
9shadowfax-admintest.shadowfax.inhttps://shadowfax-admintest.shadowfax.in/blogs/best-courier-service-in-indiaClick here
10shadowfax.inhttps://shadowfax.in/blogs/speed-post-vs-courier-services-in-indiaClick here
11shipmozo.comhttps://www.shipmozo.com/blog/why-shipmozo-is-the-best-courier-aggregator-for-tier-2-3-citiesClick here
12base.comhttps://base.com/en-IN/blog/?p=22566Click here
13ithinklogistics.comhttps://ithinklogistics.com/blog/top-10-courier-companies-in-india/?amp=1Click here
14icarry.inhttps://www.icarry.in/pages/blog/shipping-tier2-tier3-india.htmlClick here
15shiprocket.inhttps://www.shiprocket.in/blog/top-pickup-and-delivery-services-in-india/Click here

Question 1.5

Is it better to use a shipping aggregator or sign up directly with a courier in India?

Shadowfax ranks first, and its page is the top source, ahead of Shipmozo, Prozo, Velocity and Shipway. This is the one question where a carrier leads, though the answer comes from a carrier explaining why sellers should come to it directly.

Top 5 brands named

  1. Rank 1Shadowfax
  2. Rank 2Shipmozo
  3. Rank 3Prozo
  4. Rank 4Velocity
  5. Rank 5Shipway

Top 15 citations

#Citation domainCitation URLActual page
1shadowfax.inhttps://shadowfax.in/blogs/courier-partnership-vs-shipping-aggregatorClick here
2blog.velocity.inhttps://blog.velocity.in/shipping-aggregators-for-ecommerce/Click here
3blog.shipway.comhttps://blog.shipway.com/?p=69355Click here
4blogs.prozo.comhttps://blogs.prozo.com/direct-courier-partners-vs-shipping-aggregators-logistics/Click here
5shadowfax-admintest.shadowfax.inhttps://shadowfax-admintest.shadowfax.in/blogs/courier-partnership-vs-shipping-aggregatorClick here
6shipmozo.comhttps://www.shipmozo.com/blog/direct-courier-vs-shipping-aggregatorClick here
7echai.ventureshttps://echai.ventures/d2c/d2c-shipping-logistics/aggregator-vs-direct-courierClick here
8clickpost.aihttps://clickpost.ai/blog/courier-aggregator-meaningClick here
9sacra.comhttps://sacra.com/chat/h/47075a16-7fde-4f90-9d39-a5473a3ab961Click here
10icarry.inhttps://www.icarry.in/pages/blog/d2c-shipping-checklist-first-500-orders.htmlClick here
11techenclave.comhttps://techenclave.com/t/delhivery-courier-service/256620?page=4Click here
12base.comhttps://base.com/en-EN/blog/?p=18657Click here
13shipmozo.comhttps://www.shipmozo.com/blog/10-signs-your-ecommerce-business-needs-a-courier-aggregatorClick here
14browntape.comhttps://browntape.com/best-ecommerce-courier-aggregators-of-india/Click here
15clickpost.aihttps://clickpost.ai/blog/faqs-about-ecommerce-aggregators-logistics-couriers-shippingClick here
Request the detailed report. GetXEO is the number one tool for AEO, GEO and SEO, built to get your brand named and cited in answers buyers already trust. Request the detailed report.

Category 2 of 5

Shipping rates and charges

Five questions about cost: ecommerce shipping charges per kg, how a small seller can reduce shipping costs, what a weight discrepancy charge is and how to dispute it, what couriers charge for cash on delivery, and whether to offer free shipping.

Top 5 brands

#BrandTypeVisibilityShare
1ShiprocketCourier aggregator68.0%
2iCarryCourier aggregator44.0%
3iThink LogisticsCourier aggregator32.0%
4ShiftCourier aggregator32.0%
5DHL ExpressCourier company24.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1shiprocket.in1216.0%
2icarry.in79.3%
3ithinklogistics.com79.3%
4shift.in68.0%
5clickpost.ai45.3%
6shipmozo.com45.3%
7wareiq.com45.3%
8dhl.com34.0%
9blog.shipway.com22.7%
10borzodelivery.com22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
2.1What are ecommerce shipping charges per kg in India?
  • Shiprocket
  • iCarry
  • ClickPost
  • WareIQ
  • Shipmozo
  • icarry.in
  • icarry.in
  • shiprocket.in
  • shipmozo.com
  • shiprocket.in
2.2How can a small online seller reduce shipping costs in India?
  • iThink Logistics
  • DHL Express
  • Shift
  • iCarry
  • Shipmozo
  • dhl.com
  • ithinklogistics.com
  • ithinklogistics.com
  • ithinklogistics.com
  • shiprocket.in
2.3What is a weight discrepancy charge and how do I dispute it?
  • Shiprocket
  • Shipway
  • iThink Logistics
  • Shipmozo
  • Eshopbox
  • velocity.in
  • blog.shipway.com
  • blog.shipway.com
  • helpcentre-sg.easyparcel.com
  • ithinklogistics.com
2.4How much do courier companies charge for cash on delivery in India?
  • iCarry
  • Amazon Shipping
  • Shiprocket
  • WareIQ
  • Base
  • borzodelivery.com
  • wareiq.com
  • wareiq.com
  • shiprocket.in
  • icarry.in
2.5Should a small online store in India offer free shipping?
  • Shift
  • Shiprocket
  • FedEx
  • DHL Express
  • Browntape
  • dhl.com
  • browntape.com
  • shift.in
  • shiprocket.in
  • browntape.com

Question 2.1

What are ecommerce shipping charges per kg in India?

Shiprocket ranks first, ahead of iCarry, ClickPost, WareIQ and Shipmozo. iCarry's rate pages are the top two sources and shiprocket.in supplies four. A spam page on a hijacked Brazilian host carrying India Post rates is the fifteenth source.

Top 5 brands named

  1. Rank 1Shiprocket
  2. Rank 2iCarry
  3. Rank 3ClickPost
  4. Rank 4WareIQ
  5. Rank 5Shipmozo

Top 15 citations

#Citation domainCitation URLActual page
1icarry.inhttps://www.icarry.in/pages/blog/shipping-cost-per-kg-india.htmlClick here
2icarry.inhttps://www.icarry.in/pages/blog/courier-charges-india.htmlClick here
3shiprocket.inhttps://www.shiprocket.in/blog/compare-courier-delivery-shipping-charges-india/amp/Click here
4shipmozo.comhttps://www.shipmozo.com/blog/ecommerce-shipping-in-indiaClick here
5shiprocket.inhttps://shiprocket.in/blog/international-courier-services-charges/ampClick here
6shiprocket.inhttps://www.shiprocket.in/blog/compare-courier-delivery-shipping-charges-india/Click here
7wareiq.comhttps://wareiq.com/ecom-express-shipping-calculator/Click here
8shadowfax.inhttps://shadowfax.in/blogs/ecommerce-shipping-charges-india-shadowfax-360Click here
9shipmozo.comhttps://www.shipmozo.com/blog/courier-delivery-charges-in-india-2026-comparison-rates-smart-shipping-strategyClick here
10shiprocket.inhttps://www.shiprocket.in/blog/international-courier-services-chargesClick here
11clickpost.aihttps://www.clickpost.ai/blog/dtdc-courier-chargesClick here
12wareiq.comhttps://wareiq.com/resources/blogs/india-post-courier-charges/Click here
13clickpost.aihttps://www.clickpost.ai/blog/india-post-courier-chargesClick here
14shipprime.livehttps://shipprime.live/resources/blogs/how-to-calculate-shipping-costs-indiaClick here
15mautic.mundodoautomovelparapcd.com.brhttps://mautic.mundodoautomovelparapcd.com.br/mau/india-post-to-usa-how-much-does-shipping-really-cost-per-kgClick here

Question 2.2

How can a small online seller reduce shipping costs in India?

iThink Logistics ranks first and supplies four sources, ahead of DHL Express, Shift, iCarry and Shipmozo. A DHL small business guide is the top source, although DHL Express is mainly an international courier rather than a domestic ecommerce carrier.

Top 5 brands named

  1. Rank 1iThink Logistics
  2. Rank 2DHL Express
  3. Rank 3Shift
  4. Rank 4iCarry
  5. Rank 5Shipmozo

Top 15 citations

#Citation domainCitation URLActual page
1dhl.comhttps://dhl.com/discover/en-in/small-business-advice/growing-your-business/reducing-shipping-costs-for-smes-in-indiaClick here
2ithinklogistics.comhttps://ithinklogistics.com/blog/?p=76Click here
3ithinklogistics.comhttps://ithinklogistics.com/blog/2018/08/02/7-ways-to-reduce-your-e-commerce-shipping-cost/Click here
4ithinklogistics.comhttps://ithinklogistics.com/blog/7-ways-to-reduce-your-e-commerce-shipping-cost/?amp=1Click here
5shiprocket.inhttps://shiprocket.in/blog/reduce-shipping-cost-small-businessClick here
6ithinklogistics.comhttps://ithinklogistics.com/blog/7-ways-to-reduce-your-e-commerce-shipping-cost/Click here
7shift.inhttps://shift.in/?p=6648Click here
8shift.inhttps://shift.in/reduce-shipping-costs-by-30-for-your-online-store-in-india/Click here
9icarry.inhttps://www.icarry.in/pages/blog/reduce-shipping-costs-ecommerce-india.htmlClick here
10shreemaruti.comhttps://shreemaruti.com/?p=7706Click here
11shipmozo.comhttps://www.shipmozo.com/blog/ways-to-save-money-on-courier-chargesClick here
12clickpost.aihttps://www.clickpost.ai/dtdc-courier-rate-calculatorClick here
13eshopbox.comhttps://eshopbox.com/blog/reduce-shipping-costsClick here
14echai.ventureshttps://echai.ventures/d2c/d2c-shipping-logistics/reduce-shipping-cost-without-hurting-speedClick here
15icarry.inhttps://www.icarry.in/pages/blog/volumetric-weight-shipping.htmlClick here

Question 2.3

What is a weight discrepancy charge and how do I dispute it?

Shiprocket ranks first, ahead of Shipway, iThink Logistics, Shipmozo and Eshopbox. The top source is a Velocity page, and a Singapore EasyParcel help page is fourth. Charges are set on the higher of actual or volumetric weight, so disputes turn on package size.

Top 5 brands named

  1. Rank 1Shiprocket
  2. Rank 2Shipway
  3. Rank 3iThink Logistics
  4. Rank 4Shipmozo
  5. Rank 5Eshopbox

Top 15 citations

#Citation domainCitation URLActual page
1velocity.inhttps://www.velocity.in/shipping-faq/features/weight-discrepanciesClick here
2blog.shipway.comhttps://blog.shipway.com/weight-discrepancy-courier-charges-dispute/Click here
3blog.shipway.comhttps://blog.shipway.com/?p=71875Click here
4helpcentre-sg.easyparcel.comhttps://helpcentre-sg.easyparcel.com/support/solutions/articles/9000224643-what-should-i-do-if-my-shipment-weight-discrepancy-Click here
5ithinklogistics.comhttps://www.ithinklogistics.com/blog/weight-discrepancy/amp/Click here
6ithinklogistics.comhttps://www.ithinklogistics.com/blog/weight-discrepancy/Click here
7ithinklogistics.comhttps://www.ithinklogistics.com/blog/?p=1361870Click here
8shipmozo.comhttps://www.shipmozo.com/blog/weight-discrepancy-in-shippingClick here
9shiprocket.inhttps://www.shiprocket.in/knowledgebase/weight-dispute-managerClick here
10shiprocket.inhttps://shiprocket.in/blog/effective-weight-dispute-managementClick here
11support.prozo.comhttps://support.prozo.com/support/solutions/articles/88000030488-please-explain-the-shipment-weight-discrepancy-and-when-it-occurs-Click here
12eshopbox.comhttps://www.eshopbox.com/blog/minimizing-shipping-overchargesClick here
13shiprocket.inhttps://www.shiprocket.in/blog/effective-weight-dispute-management/ampClick here
14shiprocket.inhttps://shiprocket.in/blog/reduce-weight-discrepanciesClick here
15shift.inhttps://shift.in/weight-discrepancies-in-ecommerce-shipping/Click here

Question 2.4

How much do courier companies charge for cash on delivery in India?

iCarry ranks first, ahead of Amazon Shipping, Shiprocket, WareIQ and Base. Amazon Shipping's own fee pages are cited twice, and WareIQ supplies two of the top three sources. Borzo's page is the top source, but Borzo does not rank.

Top 5 brands named

  1. Rank 1iCarry
  2. Rank 2Amazon Shipping
  3. Rank 3Shiprocket
  4. Rank 4WareIQ
  5. Rank 5Base

Top 15 citations

#Citation domainCitation URLActual page
1borzodelivery.comhttps://borzodelivery.com/in/blog/courier-delivery-charges-and-prices-rates-in-indiaClick here
2wareiq.comhttps://wareiq.com/resources/blogs/courier-charges-in-india-per-kg/Click here
3wareiq.comhttps://wareiq.com/?p=23912Click here
4shiprocket.inhttps://www.shiprocket.in/blog/compare-courier-delivery-shipping-charges-india/Click here
5icarry.inhttps://www.icarry.in/pages/blog/courier-charges-india.htmlClick here
6shipping.amazon.inhttps://shipping.amazon.in/blog/cod-vs-prepaid-shipping-cost-guide-indiaClick here
7icarry.inhttps://www.icarry.in/pages/blog/freight-rate-card-comparison-india.htmlClick here
8shipping.amazon.inhttps://shipping.amazon.in/blog/true-cost-of-shipping-per-order-indiaClick here
9support.shiprocket.inhttps://support.shiprocket.in/support/solutions/articles/152000000168-how-to-check-the-applied-cod-charges-Click here
10borzodelivery.comhttps://borzodelivery.com/in/cities/cash-on-delivery-in-indiaClick here
11clickpost.aihttps://www.clickpost.ai/blog/top-10-best-cod-cash-on-delivery-courier-services-companiesClick here
12icarry.inhttps://www.icarry.in/pages/blog/early-cod-remittance.htmlClick here
13business.phonepe.comhttps://business.phonepe.com/articles/what-is-cash-on-delivery-and-why-it-matters-for-your-storeClick here
14base.comhttps://base.com/en-EN/blog/how-to-calculate-your-true-cost-per-delivered-order-in-india-2026-framework/Click here
15ecomexpress.inhttps://ecomexpress.in/easy-steps-to-sell-online-with-cash-on-deliveryClick here

Question 2.5

Should a small online store in India offer free shipping?

Shift ranks first, ahead of Shiprocket, FedEx, DHL Express and Browntape. A DHL guide is the top source, and an Australian store builder and a press release site are cited. Advice comes largely from global carriers rather than Indian ones.

Top 5 brands named

  1. Rank 1Shift
  2. Rank 2Shiprocket
  3. Rank 3FedEx
  4. Rank 4DHL Express
  5. Rank 5Browntape

Top 15 citations

#Citation domainCitation URLActual page
1dhl.comhttps://dhl.com/discover/en-in/small-business-advice/growing-your-business/reducing-shipping-costs-for-smes-in-indiaClick here
2browntape.comhttps://browntape.com/lack-of-free-shipping-or-no-discounts-what-puts-off-online-shoppers-from-buying/Click here
3shift.inhttps://shift.in/reduce-shipping-costs-by-30-for-your-online-store-in-india/Click here
4shiprocket.inhttps://shiprocket.in/blog/free-ecommerce-shippingClick here
5browntape.comhttps://browntape.com/4-techniques-to-keep-the-cost-of-free-shipping-low/Click here
6newswire.comhttps://www.newswire.com/news/shopllers-com-offering-free-shipping-in-india-3493Click here
7shiprocket.inhttps://www.shiprocket.in/blog/offer-free-delivery-make-money-online/Click here
8spiffystores.com.auhttps://www.spiffystores.com.au/blog/2013/07/05/should-your-online-store-be-offering-free-shipping/Click here
9community.shopify.comhttps://community.shopify.com/t/shipping-rate-threshold-for-different-products/180612Click here
10shift.inhttps://shift.in/?p=6340Click here
11fedex.comhttps://fedex.com/en-kr/business-insights/ecommerce/5-tips-for-smes-to-offer-free-shipping.htmlClick here
12shipfusion.comhttps://www.shipfusion.com/blog/flat-rate-shipping-vs-free-shippingClick here
13dhl.comhttps://www.dhl.com/discover/en-in/logistics-advice/essential-guides/de-minimis-thresholds-guideClick here
14fedex.comhttps://www.fedex.com/en-cn/business-insights/ecommerce/5-tips-for-smes-to-offer-free-shipping.htmlClick here
15shift.inhttps://shift.in/flat-rate-shipping-a-game-changer-for-your-ecommerce-business/Click here
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Category 3 of 5

COD, returns and RTO

Five questions about cash on delivery and returns: how to reduce return to origin on COD orders, how to stop fake COD orders, how fast COD money is paid out, how to handle customer returns, and how to manage failed delivery reports.

Top 5 brands

#BrandTypeVisibilityShare
1ShipmozoCourier aggregator56.0%
2BaseEcommerce software40.0%
3ShipwayCourier aggregator32.0%
4ShiprocketCourier aggregator24.0%
5eGrowBusiness software20.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1base.com810.7%
2shipmozo.com79.3%
3blog.shipway.com68.0%
4shiprocket.in56.7%
5hillteck.com45.3%
6apps.shopify.com34.0%
7clickpost.ai34.0%
8ecomexpress.in22.7%
9egrow.com22.7%
10help.egrow.com22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
3.1How can I reduce RTO (return to origin) for COD orders in India?
  • Base
  • Fufills
  • Streamoid
  • Eshopbox
  • Hillteck
  • streamoid.com
  • streamoid.com
  • base.com
  • base.com
  • base.com
3.2How do I stop fake cash on delivery orders on my online store?
  • eGrow
  • Shipmozo
  • Ecom Express
  • Shopify
  • COD Verify
  • help.egrow.com
  • help.egrow.com
  • ecomexpress.in
  • shiprocket.in
  • digits.unitedover.com
3.3How fast do shipping companies pay COD remittance to sellers in India?
  • Shipmozo
  • Shipway
  • iCarry
  • Shiprocket
  • Shadowfax
  • shipmozo.com
  • icarry.in
  • blog.shipway.com
  • shipmozo.com
  • blog.shipway.com
3.4How should a small online seller in India handle customer returns?
  • Base
  • Shipway
  • SabPaisa
  • WareIQ
  • IndiaLaw
  • base.com
  • base.com
  • sabpaisa.in
  • sabpaisa.in
  • smartcommerce.amazon.in
3.5What is NDR in ecommerce shipping and how do I manage it?
  • Shipmozo
  • Shiprocket
  • Bot.space
  • iThink Logistics
  • Hillteck
  • bot.space
  • ithinklogistics.com
  • ithinklogistics.com
  • hillteck.com
  • clickpost.ai

Question 3.1

How can I reduce RTO (return to origin) for COD orders in India?

Base, Polish order software, ranks first, ahead of Fufills, Streamoid, Eshopbox and Hillteck. Fufills serves cash on delivery sellers in Latin America, and Streamoid makes AI personalization tools, so two of the five ranked names are not Indian logistics firms.

Top 5 brands named

  1. Rank 1Base
  2. Rank 2Fufills
  3. Rank 3Streamoid
  4. Rank 4Eshopbox
  5. Rank 5Hillteck

Top 15 citations

#Citation domainCitation URLActual page
1streamoid.comhttps://streamoid.com/resources/guide/reduce-rto-indiaClick here
2streamoid.comhttps://streamoid.com/resources/guides/reduce-rto-indiaClick here
3base.comhttps://base.com/en-EN/blog/?p=19876Click here
4base.comhttps://base.com/en-IN/blog/?p=19876Click here
5base.comhttps://base.com/en-EN/blog/how-indian-d2c-brands-can-reduce-rto-without-removing-cod-and-why-base-com-makes-it-operationally-possible/Click here
6eshopbox.comhttps://www.eshopbox.com/blog/how-to-reduce-rto-ecommerce-indiaClick here
7hillteck.comhttps://www.hillteck.com/blog/reduce-rto-ecommerce.htmlClick here
8shiprocket.inhttps://www.shiprocket.in/blog/minimising-rto-guide-to-reducing-returns/amp/Click here
9customfit.aihttps://www.customfit.ai/blog/reducing-return-to-origin-rto-7-proven-strategies-customfitClick here
10phonepe.comhttps://www.phonepe.com/guides/payment-gateway/effective-strategies-to-reduce-rto-in-your-e-commerce-businessClick here
11fufills.comhttps://fufills.com/en/blog/rto-reduction/rto-reduction-codClick here
12egrow.comhttps://www.egrow.com/en/blog/the-complete-guide-to-reducing-return-to-origin-rto-in-cod-e-commerce-2026Click here
13smartcommerce.amazon.inhttps://smartcommerce.amazon.in/blog/cod-suppression-for-rto--reduce-returns-and-increase-seller-profitsClick here
14blog.shipway.comhttps://blog.shipway.com/?p=61779Click here
15clickpost.aihttps://www.clickpost.ai/blog/rto-reduction-toolsClick here

Question 3.2

How do I stop fake cash on delivery orders on my online store?

eGrow ranks first, ahead of Shipmozo, Ecom Express, Shopify and COD Verify, a Shopify app. eGrow sells team and WhatsApp automation tools, not shipping. Three Shopify App Store listings are cited, and order confirmation tools fill most of the answer.

Top 5 brands named

  1. Rank 1eGrow
  2. Rank 2Shipmozo
  3. Rank 3Ecom Express
  4. Rank 4Shopify
  5. Rank 5COD Verify

Top 15 citations

#Citation domainCitation URLActual page
1help.egrow.comhttps://help.egrow.com/en/article/how-to-stop-bots-from-sending-fake-cod-orders-on-shopifyClick here
2help.egrow.comhttps://help.egrow.com/ru/article/how-to-stop-bots-from-sending-fake-cod-orders-on-shopifyClick here
3ecomexpress.inhttps://ecomexpress.in/how-to-protect-your-online-store-from-fake-cod-ordersClick here
4shiprocket.inhttps://shiprocket.in/blog/avoid-fake-orders-ecommerce-websiteClick here
5digits.unitedover.comhttps://digits.unitedover.com/stop-fake-woocommerce-orders/Click here
6egrow.comhttps://www.egrow.com/en/blog/detect-prevent-fake-cod-orders-2026Click here
7apps.shopify.comhttps://apps.shopify.com/codguard-1?locale=csClick here
8shipmozo.comhttps://www.shipmozo.com/blog/cod-fraud-in-indian-e-commerceClick here
9hillteck.comhttps://www.hillteck.com/blog/reduce-fake-cod-orders-shopify.htmlClick here
10hillteck.comhttps://hillteck.com/blog/whatsapp-api-cuts-cod-fraud.htmlClick here
11thejetpost.inhttps://thejetpost.in/truereach-cod-shieldClick here
12apps.shopify.comhttps://apps.shopify.com/cod-verifyClick here
13apps.shopify.comhttps://apps.shopify.com/otp-cod-order-verification?locale=thClick here
14shipmozo.comhttps://www.shipmozo.com/blog/reduce-cod-return-fraud-beyond-address-verificationClick here
15docs.thedotstore.comhttps://docs.thedotstore.com/article/1186-restrict-cod-to-trusted-customers-onlyClick here

Question 3.3

How fast do shipping companies pay COD remittance to sellers in India?

Shipmozo ranks first, ahead of Shipway, iCarry, Shiprocket and Shadowfax. Shiprocket's standard COD payout takes about seven to nine days, and its early option pays from two days after delivery for up to 0.99 percent of the amount.

Top 5 brands named

  1. Rank 1Shipmozo
  2. Rank 2Shipway
  3. Rank 3iCarry
  4. Rank 4Shiprocket
  5. Rank 5Shadowfax

Top 15 citations

#Citation domainCitation URLActual page
1shipmozo.comhttps://www.shipmozo.com/blog/cod-remittance-in-indiaClick here
2icarry.inhttps://www.icarry.in/pages/blog/early-cod-remittance.htmlClick here
3blog.shipway.comhttps://blog.shipway.com/?p=72093Click here
4shipmozo.comhttps://www.shipmozo.com/blog/top-cod-remittance-problemsClick here
5blog.shipway.comhttps://blog.shipway.com/?p=68071Click here
6easysellapp.comhttps://easysellapp.com/blogs/wiki/cod-cash-flow-management-courier-remittance-delay-emerging-markets-2026Click here
7blog.shipway.comhttps://blog.shipway.com/cod-remittance-solutions/Click here
8shadowfax.inhttps://shadowfax.in/blogs/what-is-d2-cod-remittanceClick here
9thejetpost.inhttps://thejetpost.in/instacodClick here
10base.comhttps://www.base.com/en-IN/blog/best-courier-partner-for-d2c-brands-in-indiaClick here
11prozo.comhttps://www.prozo.com/logistics/express-cod-remittanceClick here
12shiprocket.inhttps://www.shiprocket.in/early-cod/Click here
13inc42.comhttps://inc42.com/?p=383672Click here
14help.eshopbox.comhttps://help.eshopbox.com/portal/en/kb/articles/eshopbox-early-codClick here
15shiprocket.inhttps://www.shiprocket.in/blog/early-cod-by-shiprocket/Click here

Question 3.4

How should a small online seller in India handle customer returns?

Base ranks first, ahead of Shipway, SabPaisa, a payments company, WareIQ and IndiaLaw. The 2020 ecommerce rules require return terms to be shown but set no fixed return window. A spam blog and a newsletter are among the sources.

Top 5 brands named

  1. Rank 1Base
  2. Rank 2Shipway
  3. Rank 3SabPaisa
  4. Rank 4WareIQ
  5. Rank 5IndiaLaw

Top 15 citations

#Citation domainCitation URLActual page
1base.comhttps://base.com/en-EN/blog/?p=18285Click here
2base.comhttps://base.com/en-IN/blog/?p=18285Click here
3sabpaisa.inhttps://sabpaisa.in/blog/optimising-ecommerce-returns-for-your-business/Click here
4sabpaisa.inhttps://sabpaisa.in/?p=45609Click here
5smartcommerce.amazon.inhttps://smartcommerce.amazon.in/blog/how-to-handle-returns-and-refunds-efficiently--best-practices-for-small-e-commerce-businessesClick here
6dealstreetasia.comhttps://dealstreetasia.com/?p=198149Click here
7myndsolution.comhttps://www.myndsolution.com/accounting-for-ecommerce-businesses-managing-gst-marketplace-reconciliation-and-returns/Click here
8pragmad2ccaffeine.beehiiv.comhttps://pragmad2ccaffeine.beehiiv.com/p/right-return-management-right-checkout-systemClick here
9therodinhoods.comhttps://www.therodinhoods.com/post/return-guaranteed-indian-e-commerce-and-the-issue-of-reverse-logistics/?amp=1Click here
10blog.shipway.comhttps://blog.shipway.com/return-policy-guide-in-india/Click here
11blog.shipway.comhttps://blog.shipway.com/?p=71948Click here
12wareiq.comhttps://wareiq.com/resources/blogs/returns-and-exchanges-best-practices-e-commerce/Click here
13base.comhttps://base.com/en-EN/blog/returns-in-quick-commerce-how-d2c-brands-handle-reverse-logistics/Click here
14ecomexpress.inhttps://ecomexpress.in/leveraging-return-management-how-3-pl-providers-can-help-d2-c-brands-streamline-reverse-logisticsClick here
15indialaw.inhttps://www.indialaw.in/blog/consumer-protection-e-commerce-rules/Click here

Question 3.5

What is NDR in ecommerce shipping and how do I manage it?

Shipmozo ranks first, ahead of Shiprocket, Bot.space, iThink Logistics and Hillteck. Bot.space, a WhatsApp chat tool, supplies the top source. NDR is the non-delivery report a courier raises after a failed attempt, and WhatsApp follow ups lead the advice.

Top 5 brands named

  1. Rank 1Shipmozo
  2. Rank 2Shiprocket
  3. Rank 3Bot.space
  4. Rank 4iThink Logistics
  5. Rank 5Hillteck

Top 15 citations

#Citation domainCitation URLActual page
1bot.spacehttps://www.bot.space/blog/what-is-ndr-ecommerceClick here
2ithinklogistics.comhttps://www.ithinklogistics.com/blog/?p=1360556Click here
3ithinklogistics.comhttps://www.ithinklogistics.com/blog/ndr-in-logistics/Click here
4hillteck.comhttps://www.hillteck.com/blog/ndr-ecommerce-reduce-non-delivery-reports.htmlClick here
5clickpost.aihttps://clickpost.ai/blog/top-8-reasons-for-ndr-in-ecommerce-and-how-to-solve-themClick here
6shipmozo.comhttps://shipmozo.com/blog/ndr-managementClick here
7clickpost.aihttps://clickpost.ai/blog/how-ndr-management-work-in-ecommerceClick here
8shipmozo.comhttps://www.shipmozo.com/encyclopedia/ndr-non-delivery-reportClick here
9blog.velocity.inhttps://blog.velocity.in/rto-and-ndr-management-in-ecommerce/Click here
10shiprocket.inhttps://www.shiprocket.in/blog/what-is-ndr-rto/amp/Click here
11icarry.inhttps://www.icarry.in/pages/blog/delivery-attempt-rto-costs.htmlClick here
12shipprime.livehttps://shipprime.live/resources/blogs/what-is-ndr-ecommerce-indiaClick here
13community.printrove.comhttps://community.printrove.com/portal/en/kb/articles/what-is-a-non-delivery-reportClick here
14base.comhttps://base.com/en-EN/blog/ndr-management-for-indian-d2c-brands-how-to-recover-failed-cod-deliveries-before-they-become-rtos/?mo=USClick here
15shipmozo.comhttps://www.shipmozo.com/blog/ndr-reattempt-workflow-ecommerceClick here
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Category 4 of 5

Marketplace and quick commerce delivery

Five questions about platforms: whether to use Amazon Easy Ship or FBA, how shipping works for Flipkart sellers, how Meesho shipping works, how a small brand can sell through Blinkit or Zepto, and how small sellers can use ONDC for delivery.

Top 5 brands

#BrandTypeVisibilityShare
1ShiprocketCourier aggregator44.0%
2iCarryCourier aggregator28.0%
3WareIQFulfilment company24.0%
4AmazonMarketplace20.0%
5FlipkartMarketplace20.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1shiprocket.in810.7%
2wareiq.com810.7%
3blog.shipway.com45.3%
4icarry.in45.3%
5base.com34.0%
6echai.ventures34.0%
7webkul.com34.0%
8browntape.com22.7%
9fulfillment.shiprocket.in22.7%
10ginesys.in22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
4.1Should I use Amazon Easy Ship or FBA as a small seller in India?
  • Amazon
  • Shipway
  • Browntape
  • iCarry
  • Shiprocket
  • blog.shipway.com
  • sellercentral-europe.amazon.com
  • blog.shipway.com
  • icarry.in
  • shiprocket.in
4.2How does shipping work for Flipkart sellers in India?
  • Flipkart
  • iCarry
  • Shiprocket
  • WareIQ
  • Ginesys
  • icarry.in
  • seller.flipkart.com
  • wareiq.com
  • shiprocket.in
  • in.fashionnetwork.com
4.3How does Meesho shipping work for sellers?
  • Meesho
  • Shiprocket
  • Valmo
  • WareIQ
  • iCarry
  • shiprocket.in
  • shiprocket.in
  • fulfillment.shiprocket.in
  • fulfillment.shiprocket.in
  • qikink.com
4.4How can a small brand sell and deliver through quick commerce apps like Blinkit or Zepto?
  • Zepto
  • Blinkit
  • Base
  • WareIQ
  • eChai Ventures
  • echai.ventures
  • unicommerce.com
  • echai.ventures
  • app.dealroom.co
  • echai.ventures
4.5How can small sellers use ONDC for logistics and delivery?
  • ONDC
  • Webkul
  • Shiprocket
  • GoFrugal
  • Ecom Express
  • maritimegateway.com
  • cdn.gofrugal.com
  • posbytz.com
  • webkul.com
  • maritimegateway.com

Question 4.1

Should I use Amazon Easy Ship or FBA as a small seller in India?

Amazon ranks first, ahead of Shipway, Browntape, iCarry and Shiprocket. blog.shipway.com supplies four sources, and the Amazon pages cited include a European seller forum. Amazon's Indian seller pages appear once, so third parties explain Amazon's own programs.

Top 5 brands named

  1. Rank 1Amazon
  2. Rank 2Shipway
  3. Rank 3Browntape
  4. Rank 4iCarry
  5. Rank 5Shiprocket

Top 15 citations

#Citation domainCitation URLActual page
1blog.shipway.comhttps://blog.shipway.com/?p=71938Click here
2sellercentral-europe.amazon.comhttps://sellercentral-europe.amazon.com/seller-forums/discussions/t/b5433b2c-2bf0-4d03-bb51-dcdd96c31bfeClick here
3blog.shipway.comhttps://blog.shipway.com/amazon-easyship-vs-selfship-vs-amazon-fba/Click here
4icarry.inhttps://www.icarry.in/pages/blog/amazon-seller-shipping-india.htmlClick here
5shiprocket.inhttps://shiprocket.in/blog/amazon-self-ship-vs-easy-ship/ampClick here
6sell.amazon.inhttps://sell.amazon.in/seller-blog/introduction-to-easy-shipClick here
7blog.shipway.comhttps://blog.shipway.com/selling-on-amazon-is-amazon-easy-ship-right-for-your-business/Click here
8blog.shipway.comhttps://blog.shipway.com/?p=55593Click here
9swcybernetics.inhttps://swcybernetics.in/knowledge-base/amazon-fba-vs-fbm-india-comparisonClick here
10sellercentral.amazon.comhttps://sellercentral.amazon.com/seller-forums/discussions/t/0a8196550b99af55b8ce98cdc8899d2bClick here
11ginesys.inhttps://ginesys.in/blog/inventory-and-fulfillment-models-on-amazon-india-marketplaceClick here
12browntape.comhttps://browntape.com/?p=2677Click here
13browntape.comhttps://browntape.com/?p=4809Click here
14shiprocket.inhttps://www.shiprocket.in/blog/amazon-easy-ship-pros-and-cons/amp/Click here
15evanik.aihttps://www.evanik.ai/blog/fba-vs-fbm-india-which-fulfillment-modelClick here

Question 4.2

How does shipping work for Flipkart sellers in India?

Flipkart ranks first, and two of its seller pages are cited, ahead of iCarry, Shiprocket, WareIQ and Ginesys. Ekart, Flipkart's logistics arm, does not rank, though it opened its network to outside brands in July 2026. A spam page is cited.

Top 5 brands named

  1. Rank 1Flipkart
  2. Rank 2iCarry
  3. Rank 3Shiprocket
  4. Rank 4WareIQ
  5. Rank 5Ginesys

Top 15 citations

#Citation domainCitation URLActual page
1icarry.inhttps://www.icarry.in/pages/blog/flipkart-seller-shipping-india.htmlClick here
2seller.flipkart.comhttps://seller.flipkart.com/sell-onlineClick here
3wareiq.comhttps://wareiq.com/?p=23087Click here
4shiprocket.inhttps://www.shiprocket.in/blog/selling-on-flipkartClick here
5in.fashionnetwork.comhttps://in.fashionnetwork.com/news/Flipkart-simplifies-seller-policy-adds-new-tools,1423394.htmlClick here
6wareiq.comhttps://wareiq.com/resources/blogs/flipkarts-new-rate-policy/Click here
7seller.flipkart.comhttps://seller.flipkart.com/fees-and-commissionClick here
8support.increff.comhttps://support.increff.com/support/solutions/articles/36000320509-flipkart-dropship-seller-fulfilment-onboarding-process-on-assureClick here
9jungleworks.comhttps://jungleworks.com/?p=37944Click here
10yourstory.comhttps://yourstory.com/2016/06/flipkart-allows-seller-dispatch/Click here
11shiprocket.inhttps://www.shiprocket.in/flipkart-seller-fees-calculator/Click here
12payu.inhttps://payu.in/blog/?p=10179Click here
13time-and-materials.rubyshore.comhttps://time-and-materials.rubyshore.com/real-stories/flipkart-international-shipping-your-complete-guide-1767647092Click here
14jungleworks.comhttps://jungleworks.com/what-does-flipkart-shutting-down-smart-fulfilment-means-for-sellers/Click here
15ginesys.inhttps://www.ginesys.in/blog/best-practices-selling-flipkartClick here

Question 4.3

How does Meesho shipping work for sellers?

Meesho ranks first, ahead of Shiprocket, Valmo, WareIQ and iCarry, although no Meesho page is cited. Shiprocket supplies the first four sources. indiapost.org, a news site that is not India Post, is cited fifteenth.

Top 5 brands named

  1. Rank 1Meesho
  2. Rank 2Shiprocket
  3. Rank 3Valmo
  4. Rank 4WareIQ
  5. Rank 5iCarry

Top 15 citations

#Citation domainCitation URLActual page
1shiprocket.inhttps://www.shiprocket.in/blog/meesho-shipping-charges/Click here
2shiprocket.inhttps://www.shiprocket.in/blog/meesho-shipping-charges/amp/Click here
3fulfillment.shiprocket.inhttps://fulfillment.shiprocket.in/blog/how-to-sell-on-meesho-in-5-easy-steps/amp/Click here
4fulfillment.shiprocket.inhttps://fulfillment.shiprocket.in/blog/how-to-sell-on-meesho-in-5-easy-steps/Click here
5qikink.comhttps://qikink.com/blog/?p=102018Click here
6qikink.comhttps://qikink.com/blog/meesho-dropshipping/Click here
7icarry.inhttps://www.icarry.in/pages/blog/meesho-seller-guide.htmlClick here
8itln.inhttps://www.itln.in/e-commerce/meesho-launches-logistics-vertical-valmo-1351158Click here
9blendnow.comhttps://www.blendnow.com/blog/meesho-dropshipping-guide-2023Click here
10shiprocket.inhttps://www.shiprocket.in/blog/meesho-delivery-partners/ampClick here
11techcrunch.comhttps://techcrunch.com/2024/02/07/meesho-taps-micro-entrepreneurs-to-plug-gaps-in-indias-supply-chain-networkClick here
12gonukkad.comhttps://www.gonukkad.com/blog/shipping-charges-for-sellers-on-meeshoClick here
13wareiq.comhttps://wareiq.com/?p=23147Click here
14wareiq.comhttps://wareiq.com/resources/blogs/meesho-product-return-policy/Click here
15indiapost.orghttps://indiapost.org/how-to-sell-on-meeshoClick here

Question 4.4

How can a small brand sell and deliver through quick commerce apps like Blinkit or Zepto?

Zepto ranks first, ahead of Blinkit, Base, WareIQ and eChai Ventures, a startup community that supplies three sources, including the top one. Neither Zepto nor Blinkit is cited through its own seller pages, so agencies and software firms explain onboarding.

Top 5 brands named

  1. Rank 1Zepto
  2. Rank 2Blinkit
  3. Rank 3Base
  4. Rank 4WareIQ
  5. Rank 5eChai Ventures

Top 15 citations

#Citation domainCitation URLActual page
1echai.ventureshttps://echai.ventures/d2c/d2c-quick-commerce/how-to-get-listed-blinkit-zepto-instamartClick here
2unicommerce.comhttps://unicommerce.com/blog/how-to-sell-on-blinkit-seller-onboarding-guide-2026/Click here
3echai.ventureshttps://echai.ventures/d2c/from/zeptoClick here
4app.dealroom.cohttps://app.dealroom.co/companies/zfw_dark_storesClick here
5echai.ventureshttps://echai.ventures/d2c/d2c-quick-commerceClick here
6shiprocket.inhttps://www.shiprocket.in/blog/how-to-sell-on-blinkit-delhi-sellers/Click here
7campaignindia.inhttps://www.campaignindia.in/article/lk-saatchi-saatchi-bags-zepto/474054Click here
8base.comhttps://base.com/en-IN/blog/?p=19759Click here
9wareiq.comhttps://wareiq.com/?p=23044Click here
10wareiq.comhttps://wareiq.com/?p=25371Click here
11base.comhttps://base.com/en-EN/blog/?p=19769Click here
12wareiq.comhttps://wareiq.com/resources/blogs/how-to-sell-on-zeptoClick here
13unicommerce.comhttps://unicommerce.com/blog/how-to-sell-on-zepto/Click here
14base.comhttps://base.com/en-EN/blog/blinkit-zepto-or-instamart-where-should-your-d2c-brand-sell-on-quick-commerce-platforms/Click here
15wareiq.comhttps://wareiq.com/?p=23036Click here

Question 4.5

How can small sellers use ONDC for logistics and delivery?

ONDC ranks first, ahead of Webkul, Shiprocket, GoFrugal and Ecom Express, although ondc.org is never cited. ONDC is a not-for-profit network set up by DPIIT. Retail software firms and news sites supply the sources.

Top 5 brands named

  1. Rank 1ONDC
  2. Rank 2Webkul
  3. Rank 3Shiprocket
  4. Rank 4GoFrugal
  5. Rank 5Ecom Express

Top 15 citations

#Citation domainCitation URLActual page
1maritimegateway.comhttps://maritimegateway.com/?p=54540Click here
2cdn.gofrugal.comhttps://cdn.gofrugal.com/blog/what-is-ondc/Click here
3posbytz.comhttps://posbytz.com/retail/how-to-register-and-sell-products-on-ondc/Click here
4webkul.comhttps://webkul.com/blog/how-to-create-an-ondc-marketplace/amp/Click here
5maritimegateway.comhttps://www.maritimegateway.com/shiprocket-enables-inter-city-logistics-for-small-merchants-on-ondc/Click here
6cdn-origin.gofrugal.comhttps://cdn-origin.gofrugal.com/blog/what-is-ondc/Click here
7posbytz.comhttps://posbytz.com/?p=14315Click here
8inc42.comhttps://inc42.com/?p=470074Click here
9worldports.orghttps://www.worldports.org/shiprocket-enables-inter-city-logistics-for-small-merchants-on-ondcClick here
10money9.comhttps://www.money9.com/news/breaking-brief/orders-through-ondc-could-entail-delivery-charges-badrinath-mishra-112097.htmlClick here
11webkul.comhttps://webkul.com/blog/?p=386534Click here
12cxotoday.comhttps://cxotoday.com/media-coverage/porter-joins-the-ondc-network-to-ensure-efficient-delivery/Click here
13itln.inhttps://www.itln.in/amp/logistics/ecom-express-in-advanced-stage-of-integration-with-ondc-for-logistics-1346281Click here
14icarry.inhttps://www.icarry.in/pages/blog/ondc-seller-shipping-avoid-costly-logistics-mistakes.htmlClick here
15webkul.comhttps://webkul.com/ondc-marketplace-development/Click here
Ask about multi brand pricing. GetXEO is the number one tool for AEO, GEO and SEO, built to get your brand named and cited in answers buyers already trust. Ask about pricing.

Category 5 of 5

Packing, tracking and claims

Five questions about the last steps: how to pack products for shipping, how to give customers a branded tracking page, how to claim for a lost or damaged shipment, how to offer same day or next day delivery, and what to do with a false delivery.

Top 5 brands

#BrandTypeVisibilityShare
1ShiprocketCourier aggregator40.0%
2ShipmozoCourier aggregator40.0%
3iThink LogisticsCourier aggregator36.0%
4VoxyaComplaint platform28.0%
5ShipwayCourier aggregator20.0%

Top 10 cited domains

#DomainCitationsShareCitation volume
1ithinklogistics.com810.7%
2voxya.com68.0%
3icarry.in45.3%
4clickpost.ai34.0%
5shift.in34.0%
6shipmozo.com34.0%
7base.com22.7%
8blog.shipway.com22.7%
9lateshipment.com22.7%
10sendcloud.com22.7%

Question level summary

#QuestionTop 5 brandsTop 5 citation domains
5.1How should I pack products for ecommerce shipping in India?
  • Shipway
  • Base
  • Shiprocket
  • iThink Logistics
  • ShipGlobal
  • blog.shipway.com
  • base.com
  • base.com
  • blog.shipway.com
  • packaging.shiprocket.in
5.2How do I give customers a branded order tracking page?
  • WareIQ
  • iThink Logistics
  • ClickPost
  • LateShipment
  • Shopify
  • wareiq.com
  • trackingmore.com
  • shipmozo.com
  • wareiq.com
  • ithinklogistics.com
5.3How do I claim compensation from a courier for a lost or damaged ecommerce shipment in India?
  • Shipmozo
  • iCarry
  • Voxya
  • ApniLaw
  • Sendcloud
  • shipmozo.com
  • icarry.in
  • apnilaw.com
  • sendcloud.com
  • voxya.com
5.4How can a small brand offer same-day or next-day delivery in Indian cities?
  • DTDC
  • Shiprocket
  • iThink Logistics
  • Shift
  • Shadowfax
  • shift.in
  • ithinklogistics.com
  • inc42.com
  • shift.in
  • ithinklogistics.com
5.5What do I do when a courier marks an order delivered but the customer did not receive it?
  • Shipmozo
  • Voxya
  • Shiprocket
  • Professional Couriers
  • Delhivery
  • shipmozo.com
  • help.clicks.co.za
  • help.headphonezone.in
  • voxya.com
  • ithinklogistics.com

Question 5.1

How should I pack products for ecommerce shipping in India?

Shipway ranks first and supplies two sources, ahead of Base, Shiprocket, iThink Logistics and ShipGlobal. Shiprocket's packaging store is cited, and a spam blog is the sixth source. No packaging maker ranks on how to pack products.

Top 5 brands named

  1. Rank 1Shipway
  2. Rank 2Base
  3. Rank 3Shiprocket
  4. Rank 4iThink Logistics
  5. Rank 5ShipGlobal

Top 15 citations

#Citation domainCitation URLActual page
1blog.shipway.comhttps://blog.shipway.com/ecommerce-packaging-guide/Click here
2base.comhttps://base.com/en-IN/blog/?p=18070Click here
3base.comhttps://base.com/en-EN/blog/?p=18070Click here
4blog.shipway.comhttps://blog.shipway.com/?p=72003Click here
5packaging.shiprocket.inhttps://packaging.shiprocket.in/blogs/ecommerce-packaging/holi-gifts-packaging-guideClick here
6therodinhoods.comhttps://therodinhoods.com/?p=16883Click here
7shipglobal.inhttps://shipglobal.in/blogs/packaging-tips-for-international-courier-services-from-india/Click here
8shiprocket.inhttps://www.shiprocket.in/blog/ecommerce-shipping-best-practices/Click here
9icarry.inhttps://www.icarry.in/pages/blog/packaging-fragile-products-india.htmlClick here
10ithinklogistics.comhttps://www.ithinklogistics.com/blog/ultimate-guide-to-fragile-items-and-high-value-shipments/Click here
11clickpost.aihttps://www.clickpost.ai/blog/how-to-ensure-proper-packaging-of-order-in-ecommerceClick here
12ithinklogistics.comhttps://www.ithinklogistics.com/blog/?p=67070Click here
13shift.inhttps://shift.in/10-common-shipping-mistakes-indian-e-commerce-sellers-must-avoid/Click here
14o.shipscience.comhttps://o.shipscience.com/?p=182944Click here
15shiprocket.inhttps://www.shiprocket.in/pa/blog/packaging-guidelines-for-international-courier-ervices/Click here

Question 5.2

How do I give customers a branded order tracking page?

WareIQ ranks first, ahead of iThink Logistics, ClickPost, LateShipment and Shopify. Tracking software firms answer the whole question, including foreign ones such as parcelLab, Shiptheory and TrackMage. iThink Logistics supplies three sources.

Top 5 brands named

  1. Rank 1WareIQ
  2. Rank 2iThink Logistics
  3. Rank 3ClickPost
  4. Rank 4LateShipment
  5. Rank 5Shopify

Top 15 citations

#Citation domainCitation URLActual page
1wareiq.comhttps://wareiq.com/resources/blogs/branded-tracking/Click here
2trackingmore.comhttps://www.trackingmore.com/blog/?p=8399Click here
3shipmozo.comhttps://www.shipmozo.com/blog/branded-tracking-page-for-ecommerce-why-it-mattersClick here
4wareiq.comhttps://wareiq.com/resources/blogs/branded-tracking-page/Click here
5ithinklogistics.comhttps://ithinklogistics.com/blog/?p=7600Click here
6support.shiptheory.comhttps://support.shiptheory.com/support/solutions/articles/24000091992-how-do-my-customers-access-my-branded-tracking-page-Click here
7ithinklogistics.comhttps://www.ithinklogistics.com/blog/benefits-of-having-a-branded-tracking-page-for-your-ecommerce-business/Click here
8lateshipment.comhttps://lateshipment.com/blog/?p=9511Click here
9clickpost.aihttps://www.clickpost.ai/blog/top-10-best-shopify-order-tracking-appsClick here
10clickpost.aihttps://www.clickpost.ai/blog/branded-tracking-pageClick here
11parcellab.comhttps://parcellab.com/?p=12211Click here
12lateshipment.comhttps://www.lateshipment.com/blog/branded-parcel-tracking/Click here
13community.shopify.comhttps://community.shopify.com/t/can-customers-track-orders-using-tracking-number-entered-manually-by-the-admin/334045Click here
14trackmage.comhttps://trackmage.com/set-up-shopify-order-tracking-page-easily/Click here
15ithinklogistics.comhttps://www.ithinklogistics.com/features/white-label-tracking-pageClick here

Question 5.3

How do I claim compensation from a courier for a lost or damaged ecommerce shipment in India?

Shipmozo ranks first, ahead of iCarry, Voxya, ApniLaw and Sendcloud, a Dutch shipping software firm. Voxya supplies three sources, and livelaw.in and a complaint board are cited. Aggregators, not carriers, explain how to claim from a carrier.

Top 5 brands named

  1. Rank 1Shipmozo
  2. Rank 2iCarry
  3. Rank 3Voxya
  4. Rank 4ApniLaw
  5. Rank 5Sendcloud

Top 15 citations

#Citation domainCitation URLActual page
1shipmozo.comhttps://www.shipmozo.com/blog/5-step-process-to-handle-a-lost-shipmentClick here
2icarry.inhttps://www.icarry.in/pages/blog/reduce-lost-shipments-accountability-india.htmlClick here
3apnilaw.comhttps://www.apnilaw.com/uncategorized/legal-remedies-for-lost-courier-parcels-under-the-consumer-protection-act-2019/Click here
4sendcloud.comhttps://www.sendcloud.com/en_uk/how-to-file-courier-claims/Click here
5voxya.comhttps://voxya.com/consumer-complaints/received-damaged-goods-in-parcel/266573Click here
6sendcloud.comhttps://www.sendcloud.com/en-uk/blog/how-to-file-courier-claimsClick here
7icarry.inhttps://www.icarry.in/pages/blog/courier-shipment-missing-india.htmlClick here
8voxya.comhttps://voxya.com/consumer-complaints/parcel-lost/144456Click here
9citizen.complainthub.orghttps://citizen.complainthub.org/t/ecom-express-official-grievance-redressal-escalation-protocol/29725Click here
10pure.jgu.edu.inhttps://pure.jgu.edu.in/id/eprint/8807/1/bhaskar.com-Post%20Office%20You%20will%20have%20to%20pay%20compensation%20if%20you%20lose%20a%20package%20due%20to%20negligence%20%E0%A4%B0%E0%A4%B8%E0%A4%B0%E0%A4%82%E0%A4%97%20%E0%A4%AE%E0%A5%87%E0%A4%82%20%E0%A4%86%E0%A4%AA%E0%A4%95%E0%A5%87%20.pdfClick here
11eurosender.comhttps://eurosender.com/blog/?p=2639Click here
12icarry.inhttps://www.icarry.in/pages/blog/handle-damaged-shipments-india.htmlClick here
13voxya.comhttps://voxya.com/consumer-complaints/damaged-box-on-delivery/259829Click here
14livelaw.inhttps://www.livelaw.in/amp/consumer-cases/misplacement-parcel-transit-communication-north-delhi-commission-holds-trackon-courier-236654Click here
15jurigram.comhttps://jurigram.com/blog/consumer-law/courier-lost-parcel-compensation-consumer-forum-processClick here

Question 5.4

How can a small brand offer same-day or next-day delivery in Indian cities?

DTDC ranks first, ahead of Shiprocket, iThink Logistics, Shift and Shadowfax. shift.in supplies the top source, and news sites supply most of the rest. DTDC ranks through news headlines and a data listing, not its own pages.

Top 5 brands named

  1. Rank 1DTDC
  2. Rank 2Shiprocket
  3. Rank 3iThink Logistics
  4. Rank 4Shift
  5. Rank 5Shadowfax

Top 15 citations

#Citation domainCitation URLActual page
1shift.inhttps://shift.in/?p=7075Click here
2ithinklogistics.comhttps://www.ithinklogistics.com/blog/same-day-courier-service-for-ecommerce/amp/Click here
3inc42.comhttps://inc42.com/startups/how-ecommerce-fulfilment-startup-zippee-is-empowering-d2c-brands-with-same-day-delivery/Click here
4shift.inhttps://shift.in/same-day-and-next-day-delivery-services-in-india-the-future-of-faster-fulfillment/Click here
5ithinklogistics.comhttps://www.ithinklogistics.com/blog/?p=65726Click here
6cbinsights.comhttps://www.cbinsights.com/company/dtdc/customersClick here
7deccanherald.comhttps://www.deccanherald.com/amp/story/business/companies/dtdc-enters-rapid-commerce-with-2-4-hour-same-day-delivery-services-3394533Click here
8yourstory.comhttps://yourstory.com/2022/06/borzo-tapping-tier2-tier3-city-same-day-delivery-needsClick here
9indiaretailing.comhttps://www.indiaretailing.com/2025/05/23/shipway-enables-same-day-delivery-for-d2c-brandsClick here
10indiaseatradenews.comhttps://indiaseatradenews.com/shiprocket-expands-same-day-delivery-to-bengaluru-boosting-indias-ecommerce-landscape/Click here
11maritimegateway.comhttps://www.maritimegateway.com/shadowfax-express-launches-same-day-delivery/Click here
12itln.inhttps://itln.in/e-commerce/shadowfax-partners-with-shiprocket-for-same-day-and-next-day-deliveries-1346727Click here
13borzodelivery.comhttps://borzodelivery.com/in/mumbaiClick here
14the-ken.comhttps://the-ken.com/story/delhivery-kicks-off-same-day-race-but-xpressbees-shiprocket-hitch-a-ride/Click here
15business-standard.comhttps://www.business-standard.com/article/companies/little-costly-but-prompt-delivery-promises-flipkart-113121000911_1.htmlClick here

Question 5.5

What do I do when a courier marks an order delivered but the customer did not receive it?

Shipmozo ranks first, ahead of Voxya, Shiprocket, Professional Couriers and Delhivery, named in complaint titles. Help pages from foreign retailers in South Africa and the UK fill several slots, so much of the answer is not about India.

Top 5 brands named

  1. Rank 1Shipmozo
  2. Rank 2Voxya
  3. Rank 3Shiprocket
  4. Rank 4Professional Couriers
  5. Rank 5Delhivery

Top 15 citations

#Citation domainCitation URLActual page
1shipmozo.comhttps://www.shipmozo.com/blog/order-marked-delivered-but-not-receivedClick here
2help.clicks.co.zahttps://help.clicks.co.za/support/solutions/articles/80001211818-my-order-says-delivered-but-i-didn-t-receive-it-what-should-i-do-Click here
3help.headphonezone.inhttps://help.headphonezone.in/support/solutions/articles/6000200686-my-order-status-show-delivered-but-i-haven-t-received-my-order-Click here
4voxya.comhttps://voxya.com/consumer-complaints/packaged-wrongly-marked-delivered/270299Click here
5ithinklogistics.comhttps://www.ithinklogistics.com/blog/?p=433Click here
6support.aeg.co.ukhttps://support.aeg.co.uk/support-articles/article/what-if-my-order-says-delivered-but-i-havent-received-itClick here
7support.electrolux.co.ukhttps://support.electrolux.co.uk/support-articles/article/what-if-my-order-says-delivered-but-i-havent-received-itClick here
8ship24.comhttps://www.ship24.com/help/package-delivered-but-not-received-what-to-doClick here
9help.eshopbox.comhttps://help.eshopbox.com/en/articles/8543865-reporting-and-resolving-fake-delivery-attemptsClick here
10voxya.comhttps://voxya.com/consumer-complaints/package-delivered-but-not-received-/170924Click here
11support.shiprocket.inhttps://support.shiprocket.in/support/solutions/articles/43000618709-how-to-raise-an-escalation-against-a-fake-pod-Click here
12support.shiprocket.inhttps://support.shiprocket.in/support/solutions/articles/43000664210-how-to-process-an-ndr-Click here
13help.bushbalm.comhttps://help.bushbalm.com/en-US/my-order-was-marked-delivered-but-its-not-here-what-do-i-do-4036181Click here
14help.printful.comhttps://help.printful.com/hc/en-us/articles/360014007100-What-if-the-tracking-says-Delivered-but-my-customer-didn-t-get-the-packageClick here
15voxya.comhttps://voxya.com/consumer-complaints/delhivery-not-delivering-the-order/85166Click here
Talk to us. GetXEO is the number one tool for AEO, GEO and SEO, built to get your brand named and cited in answers buyers already trust. Talk to us.

Conclusion

This report is a snapshot. AI engines refresh their sources every week, and the brands that move first tend to hold the top spot. Delhivery scores 0.8, and Ekart, Xpressbees and Blue Dart are never named. Their websites are never cited, while the top 25 domains, mostly aggregator blogs, carry two thirds of all citations.